Case Manager (1 year term)

Government of Northwest Territories; Yellowknife; On-site; CAD 65,000 - 95,000; Full time

Benefits offered by this job

Northern Living Allowance

Relocation assistance

Pension Plan

Career development funding

Generous leave

Job summary

Workers' Safety and Compensation Commission is hiring a Case Manager (1 year term) to adjudicate, manage, and expedite complex time-loss claims. You will evaluate how accidents affect a worker's employment, finances, and wellbeing to determine rehabilitation entitlements under policy and legislation.

You will collaborate with workers and employers to craft individualized vocational plans and guide the rehabilitation process from start to finish, ensuring a safe return to work.

Qualifications

• Bachelor's degree in social science.
• 4 years of case management experience.
• Ability to manage deadlines and priorities.
• Experience developing vocational and rehabilitation plans.

Responsibilities

• Adjudicate, manage, and expedite complex time-loss major claims.
• Assess employment, social, economic and emotional impacts for rehabilitation entitlements.
• Develop vocational plans with workers and employers for a safe return to work.
• Oversee rehabilitation from initial assessment to resolution.
• Provide guidance and coordination throughout the process.

Skills

Case management

Time management

Coordination

Communication

Education

Bachelor's degree in social science

Job description

Department: Workers' Safety and Compensation Commission

This Job Opening is limited to employees with the GNWT/WSCC in indeterminate and term positions.

Job Information

Job Title: Case Manager (1 year term)

Competition Number: 26-12 NT

Closing Date: November 15, 2026 @ 11:59 PM MDT

As Case Manager, you will adjudicate, manage, and expedite complex and time loss major claims, ensuring that each file is handled with fairness, accuracy, and efficiency. You will assess the employment, social, economic, and emotional impacts of workplace accidents on workers¿ lives in order to determine their vocational rehabilitation entitlements in accordance with legislation, policy, and procedure. You will be working collaboratively with workers and employers to develop individualized vocational plans that support a safe and timely return to work. You will also oversee and manage the full rehabilitation process, providing guidance, coordination, and support from initial assessment through to successful case resolution.

Here are a few ways you will make a difference:

• Adjudicating, managing, and expediting complex and time-loss major claims (those claims in excess of 6 weeks in duration).
• Assessing the employment, social, economic and emotional impacts of the accident on the worker's life to determine vocational rehabilitation entitlement with respect to legislation, policy and procedure.
• Developing a vocational plan with the worker and employer to facilitate a safe and timely return to work.
• Managing the rehabilitation process.
• Administration needs.

What you bring to the role:

• A bachelor's degree in social science.
• Four (4) years of Case management experience working with clients.
• Time management skills with changing deadlines and priorities.
• Experience working with and developing vocational and rehabilitation plans.

What we offer:

• The opportunity to positively impact the quality of life for workers across the NWT and Nunavut.
• A Northern Living Allowance of $3,700 (NT).
• Relocation assistance.
• A superior benefits package and enrollment in the Public Service Pension Plan.
• Learning and development programs and funding dedicated to your career growth.
• Generous leave entitlements and a workplace culture that supports a healthy work-life balance.
• A culturally diverse workforce that embraces change and welcomes your life experience.
• Federal and territorial tax incentives such as the NWT or Nunavut personal tax credits and the Northern Residents Tax Deductions.

Indigenous Employment Policy: Candidates must clearly state their eligibility in order to receive priority consideration under the Indigenous Employment Policy.

Criminal Record Check: Candidates must be able to provide a satisfactory criminal record check. Failure to provide a satisfactory check may deem you disqualified from the competition.

Equivalencies: Equivalencies may be considered based on a one-year of directly related experience equivalent to one year of education or one year of education for one year of experience. However, combinations of education and experience must often be considered on a case‑based basis. For a full list of equivalencies that will be considered for this role, please contact human resources.

Diversity and Inclusion: The Workers' Safety and Compensation Commission is an inclusive workplace. If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.

Eligibility: Eligibility lists may be created from the competition to fill future term and indeterminate positions.

The Workers' Safety and Compensation Commission's (WSCC) vision is to eliminate workplace diseases and injuries. Our mission is to promote workplace health and safety while providing no fault insurance to employers and care for injured workers. Our values are respect, engagement, integrity, openness, cultural safety, excellence, and stewardship in the workplace.