Case Management Education Liaison

TSA The Salvation Army TSA; Toronto; On-site; Full time

Job summary

Join a leading organization as a Case Management Education Liaison, responsible for supervising youths, maintaining case management files, and liaising with community agencies. This role requires a post-secondary degree and experience in corrections or childcare. The position offers a dynamic work environment with travel and community interaction.

Benefits

Health and dental benefits

Paid vacation and sick time

RRSP contributions

Opportunities for continuous learning and growth

Qualifications

• Completion of a formal post-secondary degree program of 3 academic years.
• Current First Aid and CPR Training.
• Drivers license with access to own vehicle is required.

Responsibilities

• Ensure safety and security through high-level supervision of youths.
• Prepare and maintain case management files.
• Supervise educational goals and encourage participation.

Skills

Integrity

Confidentiality

Communication

Teamwork

Problem-solving

Organizational skills

Fluency in French

Education

Formal post-secondary degree in Social Work, Corrections, or Childcare

First Aid and CPR Training

Non-Violent Crisis Intervention Certificate

Job description

Case Management Education Liaison page is loaded

Case Management Education Liaison

Apply remote type Onsite locations Brampton, ON time type Full time posted on Posted 2 Days Ago time left to apply End Date: June 19, 2025 (11 days left to apply) job requisition id JR101784

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

ACCOUNTABILITIES:

1. Case Management:

• Ensure the safety and security of all Cuthbert House youths through high-level and active supervision.
• Motivate, guide, and encourage the clients in relation to the educational setting.
• Prepare case management files and maintain proper documentation on all clients who attend the education program.
• Maintain accurate records and communications as required (e.g., incident reports, log notes, and case notations).
• Research the academic history of all clients to assist with case planning.
• Supervise and evaluate client educational goals and encourage active participation in their case management plans.
• Provide one-on-one counseling and crisis intervention when necessary.
• Advocate and support the clients as required to ensure their needs are met.
• Provide behavioral support to teachers and clients as required.

2. Community Liaison:

• Supervise the day-to-day classroom operations and collaborate with the classroom teacher(s) to maintain a positive environment that is conducive to non-discriminatory and experiential learning.
• Liaise with community agencies and seek resources to develop a network of care to assist clients.
• Participate and assist the Education Team in the processes of granting credit and writing report cards.
• Participation in class and provide weekly reports on client progress.
• Attend meetings and conferences as required and represent Cuthbert House and The Salvation Army in an appropriate and professional manner.

3. Reporting Requirements:

• Identify the needs of clients on an ongoing basis and report requirements to the Assistant Director or designate.
• Plan, implement and evaluate educational programs in keeping with funding requirements.
• Ensure all Ministry forms are completed in a precise and timely manner.
• Ensure the classroom is adequately supplied.
• Supervise students and/or volunteers as assigned; report progress to the Assistant Director or designate.
• Report all workplace hazards and dangers to supervisor and the Director.

WORKING CONDITIONS:

• Working environment is typically in the classroom at Turner Fenton Secondary School for half of the day and on site in the office in generally agreeable conditions
• May encounter hostile clients.
• Daily travel to and from school required (50% travel).
• Some scheduled and unscheduled overtime maybe associated with this position.
• May be required to work some evenings and weekends.

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

EDUCATION AND EXPERIENCE QUALIFICATIONS

Education, Qualifications and Certifications:

• Completion of a formal post-secondary/college/university degree program of 3 academic years in Social Work, Corrections and/or Childcare.
• Current First Aid and CPR Training.
• Non-Violent Crisis Intervention Certificate or willingness to obtain.
• Drivers license with access to own vehicle is required. Must provide driver's abstract
• Must be able to provide Protected B clearance
• Alternative combinations of education and experience may be considered.

Experience and Skilled Knowledge Requirements

• Minimum of 3 years of prior related experience in working in corrections and/or a school environment.
• Experience working as a Caseworker, preferably in a correctional setting.
• Prior related experience working with Youth is considered an asset.
• Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Skills and Capabilities:

• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
• Thorough knowledge of the youth corrections system and processes.
• Strong written and verbal communication skills.
• Able to work with different teams both internal & externally.
• Seeks common ground in navigating challenging issues and constructively manages conflict to create win-win solutions wherever possible.
• Able to proactively recognize potential risks and issues, respond with solutions.
• Effective organizational and time management skills – self-motivated and disciplined self-starter, adaptable
• Fluency in the French is considered an asset.

Compensation:

The target hiring range for this position is $26.78 to $33.47 with a maximum of $40.16.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.

About Us

Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service.

We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.

If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.