Case Management Education Liaison

The Salvation Army; Brampton; On-site; Full time

Job summary

The Salvation Army is seeking a dedicated individual for a case management role focused on supporting youth in an educational setting. With responsibilities that span supervision, advocacy, and community collaboration, the ideal candidate will have a relevant post-secondary education and a passion for making a positive impact in the lives of vulnerable individuals. Candidates should possess a strong integrity, excellent organizational skills, and the ability to work as part of a team.

Qualifications

• Minimum 3 years related experience in corrections/school environment.
• Experience as a Caseworker, preferably in corrections.
• Fluency in French is considered an asset.

Responsibilities

• Ensure the safety and security of youths through active supervision.
• Prepare case management files and maintain documentation.
• Advocate for clients to meet their needs.

Skills

Communication

Problem Solving

Integrity

Team Collaboration

Education

Post-secondary degree in Social Work, Corrections, or Childcare

Current First Aid and CPR Training

Non-Violent Crisis Intervention Certificate

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

ACCOUNTABILITIES: 1. Case Management:

• Ensure the safety and security of all Cuthbert House youths through high-level and active supervision.
• Motivate, guide, and encourage the clients in relation to the educational setting.
• Prepare case management files and maintain proper documentation on all clients who attend the education program.
• Maintain accurate records and communications as required (e.g., incident reports, log notes, and case notations).
• Research the academic history of all clients to assist with case planning.
• Supervise and evaluate client educational goals and encourage active participation in their case management plans.
• Provide one-on-one counseling and crisis intervention when necessary.
• Advocate and support the clients as required to ensure their needs are met.
• Provide behavioral support to teachers and clients as required.

2.Community Liaison:

• Supervise the day-to-day classroom operations and collaborate with the classroom teacher(s) to maintain a positive environment that is conducive to non-discriminatory and experiential learning.
• Liaise with community agencies and seek resources to develop a network of care to assist clients.
• Participate and assist the Education Team in the processes of granting credit and writing report cards.
• Participation in class and provide weekly reports on client progress.
• Attend meetings and conferences as required and represent Cuthbert House and The Salvation Army in an appropriate and professional manner.

3.Reporting Requirements:

• Identify the needs of clients on an ongoing basis and report requirements to the Assistant Director or designate.
• Plan, implement and evaluate educational programs in keeping with funding requirements.
• Ensure all Ministry forms are completed in a precise and timely manner.
• Ensure the classroom is adequately supplied.
• Supervise students and/or volunteers as assigned; report progress to the Assistant Director or designate.
• Report all workplace hazards and dangers to supervisor and the Director.

WORKING CONDITIONS:

• Working environment is typically in the classroom at Turner Fenton Secondary School for half of the day and on site in the office in generally agreeable conditions
• May encounter hostile clients.
• Daily travel to and from school required (50% travel).
• Some scheduled and unscheduled overtime maybe associated with this position.
• May be required to work some evenings and weekends.

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

EDUCATION AND EXPERIENCE QUALIFICATIONS

Education, Qualifications and Certifications:

• Completion of a formal post-secondary/college/university degree program of 3 academic years in Social Work, Corrections and/or Childcare.
• Current First Aid and CPR Training.
• Non-Violent Crisis Intervention Certificate or willingness to obtain.
• Drivers license with access to own vehicle is required. Must provide driver's abstract
• Must be able to provide Protected B clearance
• Alternative combinations of education and experience may be considered.

Experience and Skilled Knowledge Requirements

• Minimum of 3 years of prior related experience in working in corrections and/or a school environment.
• Experience working as a Caseworker, preferably in a correctional setting.
• Prior related experience working with Youth is considered an asset.
• Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Skills and Capabilities:

• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
• Thorough knowledge of the youth corrections system and processes.
• Strong written and verbal communication skills.
• Able to work with different teams both internal & externally.
• Seeks common ground in navigating challenging issues and constructively manages conflict to create win-win solutions wherever possible.
• Able to proactively recognize potential risks and issues, respond with solutions.
• Effective organizational and time management skills – self-motivated and disciplined self-starter, adaptable
• Fluency in the French is considered an asset.

Compensation:

The target hiring range for this position is $26.78 to $33.47 with a maximum of $40.16.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.