Case Coordinator

Lifemark Health Group

Calgary

On-site

CAD 45,000 - 60,000

Full time

14 days+
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Job summary

A leading health services provider in Calgary, Alberta is seeking a Case Coordinator to foster relationships with clients and stakeholders. Responsibilities include administrative support, client appointments coordination, and community resource connections. The ideal candidate has a Bachelor’s degree or diploma with 2 years of relevant experience. Strong communication skills and a reliable vehicle are essential for travel within the city. This full-time position offers an entry-level opportunity within a supportive environment.

Qualifications

  • 2 years of related experience in career and employment services, human services, or healthcare.
  • Experience working with diverse population groups.
  • Driver’s licence and reliable vehicle required.

Responsibilities

  • Support the execution and operation of a new initiative to support unemployed and underemployed Albertans.
  • Assist clients with completing paperwork to avoid errors and inaccurate information.
  • Coordinate referrals and connections to community resources.

Skills

Excellent communication skills
Customer service skills
Ability to manage competing priorities

Education

Bachelor’s Degree or Diploma

Job description

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Title : Case Coordinator

Department : Vocational Services

Reports to: Program Manager

The Case Coordinator is responsible for fostering a strong relationship between the program and its stakeholders, including clients, staff, community connections, and employers . This is achieved by efficiently providing administrative support and coordinating program activity with friendly, e nthusiastic and professional service with all clients , team members and external customers. This role is responsible for data entry, answering the phone, outbound calling, receiving faxes and emails, scheduling services or supports, as well as invoicing. Must have excellent communication and customer service skills.

Duties/Responsibilities :

  • Support the execution and operation of a new initiative to support unemployed and underemployed Albertans
  • Assist clients with completing paperwork to avoid errors and inaccurate information
  • Receive incoming calls and greet visitors upon arrival
  • Coordinate referrals and connections to community resources
  • Maintain records and update client files and client tracking system
  • Complete data entry and coordinate clients’ appointments
  • Development of materials necessary to deliver services
  • Attend appointments with clients in the community as needed
  • Pick up or drop off supplies or items for clients as needed
  • Other administrative tasks as assigned


Minimum Qualifications :

  • Bachelor’s Degree or Diploma and 2 years of related experience in career and employment services , human services, or healthcare . Equivalencies will be considered.
  • Ability to manage competing priorities
  • Excellent written and oral communication skills
  • Experience working with diverse population groups
  • Security background check required
  • May be required to work evenings and/or weekends
  • Driver’s licence and reliable vehicle required; ability to travel within city limits regularly/outside city limits occasionally


#LN-DNP

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Other
  • Industries
    Wellness and Fitness Services

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Administrative Assistant/Business Coordinator (Contract)
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Administrative Assistant (London, ON or Toronto, ON or Calgary, AB)

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