Family Time Support Worker - 1026

The Family Centre; Edmonton; On-site; CAD 50,000 - 54,000; Full time

Benefits offered by this job

Fully paid Group Benefit Plan

Health spending account

3 weeks' vacation

RRSP matching

Mileage and parking compensation

Paid sick time

Agency-wide social events

Employee Support Groups

Training and onboarding

Job summary

The Family Centre is seeking a full-time Family Time Support Worker to assist marginalized children and families involved with Children and Family Services. You will focus on trauma-informed care, parent-child attachment, and strengthening parenting skills in community and home settings.

This role requires a diploma or degree in a related field, experience with CFS or family support is an asset, and strong organizational and documentation abilities.

Qualifications

• Diploma or degree in Human Services, Social Work, or related field.
• Experience with Children and Family Services or family support is asset.
• Computer literacy including MS Office and Google Workspace.

Responsibilities

• Support marginalized children and families involved with Children and Family Services.
• Facilitate family time between parents and children in the community and homes.
• Transport children to family time and assist with childcare as needed.
• Complete formal documentation objectively.

Skills

Relationship-building

Trauma-informed practice

Organizational skills

Collaborative skills

Problem-solving

Education

Diploma or degree in Human Services or related field

Tools

Microsoft Office

Google Workspace

Client management systems

Job description

Why work with us:

The Family Centre is looking for a full-time family support worker who enjoys and is good at building working relationships with families and other parties and who have excellent problem-solving, organizational, and collaborative skills. We are focused on Trauma-Informed Care for both our communities and staff teams, and provide services based on research and evidence-based practices. We encourage employees to bring their authentic self to work in our diverse and inclusive environment. The organization is committed to Indigenous ceremony and practice and welcomes knowledge of ceremony and lived experience. Our culture is focused on providing a safe and supportive workplace including paid training, excellent benefits, a wellness program, and much more.

What you will be doing:

The Family Time Support Worker (FTSW) provides support to marginalized children and families who have Children and Family Services involvement. This includes a significant proportion of First Nations, Metis and Inuit families, as well as, Refugee and first-generation Canadian families that have experienced the impacts of trauma and multigenerational abuse and neglect. The FTSW supports family time between parents and their children in the community and in client homes. FTSWs are actively engaged in hand-over-hand teaching with a focus on supporting parent-child attachment, reinforcing parents’ strengths, and bolstering parenting skills by sharing content such as child development, play, structure, routine, and positive discipline practices. FTSWs support parents and children to successfully enjoy their family time together. FTSWs often transport children to and from supported family time. Additionally, FTSWs may provide occasional childcare.

• Support family time between children in care and their parents and/or significant others in their life. Amplify caregiver's strengths while modelling and teaching parenting skills, child development, play, structure and routine, and positive discipline
• Support parents with children in their primary care to learn and practice parenting skills. This includes but is not limited to child development, age appropriate expectations, relationship building, attachment, play, and meeting basic needs
• Transport parents and children as needed between appointments and scheduled family time
• Complete formal documentation objectively
• Attend trainings and supervision meetings as required

What you will bring to the role:

• Diploma or degree in Human Services, Social Work, Child and Youth Care, Psychology, Sociology, Education, Human Ecology, or a related field, with relevant experience;
• Experience working with Children and Family Services, family support, reunification, or related service systems is an asset; and
• Computer literacy, including Microsoft Office, Google products, client management systems, and related documentation tools.

Attributes that will help you be successful in this role:

We are looking for someone who is relationship-centered, practice-oriented, trauma-informed, culturally humble and equity-oriented, strengths-based, collaborative, adaptable and grounded, self-directed, reflective and resilient, and professional and values-aligned.

Background Check Process & Requirement:

• As a part of the selection process, The Family Centre will conduct reference checks with your most recent employers.
• Satisfactory Police Information Check with Vulnerable Sector Check, renewed every three years;
• Satisfactory Alberta Child Intervention Record Check, renewed every three years;
• Current suicide intervention certification, such as ASIST or an agency-approved equivalent (Our Child Are Sacred);
• Current Standard First Aid with CPR Level C/AED;
• Valid driver's license and access to a reliable vehicle for regular work use;
• Proof of automobile insurance with a minimum of $2 million third-party liability coverage, verified annually;
• Satisfactory five-year driver's abstract, renewed every three years; and
• Registration with the applicable professional regulatory body is required where eligible for profession.

Position Availability:

We are recruiting for 3 full-time positions. Work a regular schedule of either Tuesday - Saturday or Sunday - Thursday with a minimum of 2-3 evenings per week.

What you can expect:

• Training - comprehensive onboarding/orientation process which includes service specific training, and agency wide core training
• Feedback - a strong supervision model that provides regular formal and informal opportunities for feedback
• Performance coaching - formal and informal coaching regarding the development of personal and professional growth and development
• Reasonable accommodation - The Family Centre will provide reasonable accommodation when requested by a qualified applicant or employee
• Compensation - The Family Centre is committed to employee wellbeing and development. The comprehensive compensation package offered to employees reflects those values and is competitive within the marketplace

• Starting salary range of $50,461 to $53,615 (commensurate with level of education and experience)
• 36.5-hour work week
• Fully paid Group Benefit Plan
• Health spending account
• 3 weeks' vacation
• RRSP matching
• Ongoing paid training
• Mileage and parking compensation
• Paid sick time (up to 8 days per calendar year)
• Agency-wide social events
• Employee Support Groups

Closing Date: November 9, 2026

The Family Centre acknowledges that our work takes place on Treaty 6 territory, a traditional meeting ground, gathering place, and traveling route for the nehiyaw (Cree), Anishinaabe (Ojibway/Saulteaux), Niitsitapi (Blackfoot), Métis, Dene, and Nakota (Stoney). Through our support of an Indigenous way of being and seeking towards being wichitasowak (people who are helping), the Family Centre acknowledges all the many First Nations, Métis, and Inuit whose footsteps continue to enrich these lands.

The Family Centre thanks all applicants in advance. Only those candidates selected for an interview will be contacted.