Caregiver Support Worker - 1026

The-Family-Centre; Edmonton; On-site; CAD 50,000 - 54,000; Full time

Benefits offered by this job

Fully paid group benefit plan

Flexible Health Spending Account

3 weeks vacation

RRSP matching after 1 year of service

Mileage reimbursement

Paid sick time

Agency-wide social events

Employee Resource Groups

Job summary

The Family Centre is seeking a Caregiver Support Worker to provide intensive in-home and community-based support for Kinship and Foster Caregivers caring for children and youth involved with CFS.

You will mentor, model, and coach in a trauma-informed, culturally responsive setting to strengthen caregiver capacity and family connections.

Qualifications

• Diploma or degree in Human Services, Social Work, Child and Youth Care, Psychology, Sociology, Education, Human Ecology, or a related field.
• Strong group facilitation, communication, conflict navigation, documentation, organization, and professional judgment skills.
• Experience with Children and Family Services or related service systems is an asset.
• Computer literacy including Microsoft Office, Google products, and documentation tools.

Responsibilities

• Build respectful therapeutic relationships with caregivers, children, youth, families, and service providers.
• Help caregivers navigate placement transitions, permanency planning, family access, and reunification efforts.
• Support wellbeing across physical, mental, emotional, spiritual, cultural, and relational domains.
• Incorporate trauma-informed, strengths-based approaches and ensure clear communication with stakeholders.
• Complete reports, case documentation, and required paperwork within timelines.
• Ensure documentation includes voices of caregivers and children and youth.

Skills

Group facilitation

Communication

Conflict navigation

Documentation

Organization

Professional judgment

Computer literacy

Education

Human Services

Tools

Microsoft Office

Google Workspace

Client management systems

Documentation tools

Job description

Why work with us:

The Family Centre is looking for a Caregiver Support Worker that provides intensive, hands-on, in-home and community-based support to Kinship Caregivers and Foster Caregivers providing care for children and youth involved with Children and Family Services (CFS). Working through a trauma-informed, culturally responsive, and relationship-based approach, this role strengthens caregiver capacity through mentorship, practical guidance, modelling, and real-time coaching within the caregiving environment.

The Caregiver Support Worker supports caregivers to meet the emotional, developmental, behavioural, relational, and cultural needs of children and youth in their care while promoting child and youth safety, wellbeing, family connections, and belonging.

We are focused on Trauma-Informed Care for both our communities and staff teams, and provide services based on research and evidence-based practices. We encourage employees to bring their authentic self to work in our diverse and inclusive environment. The organization is committed to Indigenous ceremony and practice and welcomes knowledge of ceremony and lived experience. Our culture is focused on providing a safe and supportive workplace including paid training, excellent benefits, a wellness program, and much more.

What you will be doing:

This role builds respectful therapeutic relationships with caregivers, children, youth, families, natural supports, and service providers while helping caregivers navigate the complex emotional, relational, and practical realities of caring for children and youth involved in the Child Intervention system.

• Work collaboratively with children, youth, caregivers, families, agency staff, Children and Family Services, Indigenous communities and Bands, community partners, and involved professionals;
• Support caregivers to navigate placement transitions, permanency planning, family access, and reunification efforts by implementing practical strategies aligned with approved Children and Family Services case plans;
• Support caregivers and families in ways that promote physical, mental, emotional, spiritual, cultural, and relational wellbeing, while strengthening problem-solving, safety planning, emotional regulation, and lifelong family and community connections;
• Incorporate soft counselling skills into the provision of services using a trauma-informed, culturally responsive, strengths-based, and relationship-centered approach;
• Communicate clearly and professionally with families, Children and Family Services, service teams, natural supports, community partners, supervisors, and colleagues;
• Complete reports, case documentation, and any required paperwork accurately and within program timelines;
• Ensure documentation includes the voice of the caregivers and children and youth in the home, including strengths, progress, concerns, risks, protective factors, and relevant service information.

What you bring to the role:

• Diploma or degree in Human Services, Social Work, Child and Youth Care, Psychology, Sociology, Education, Human Ecology, or a related field, with relevant experience;
• Strong group facilitation, communication, conflict navigation, documentation, organization, and professional judgment skills are required;
• Experience working with Children and Family Services, Collaborative Service Delivery, child welfare, family support, family group conferencing, circle processes, or related service systems is an asset; and
• Computer literacy, including Microsoft Office, Google products, client management systems, and related documentation tools.

Attributes that will help you be successful in this role:

We are looking for someone who is relationship-centered, practice-oriented, trauma-informed, culturally humble and equity-oriented, strengths-based, collaborative, adaptable and grounded, self-directed, reflective and resilient, and professional and values-aligned.

Background Check Process & Requirements:

• As part of the selection process, The Family Centre will conduct reference checks
• Satisfactory Police Information Check with Vulnerable Sector Check, renewed every three years;
• Satisfactory Alberta Child Intervention Record Check, renewed every three years;
• Current suicide intervention certification, such as ASIST or an agency-approved equivalent (Our Child Are Sacred);
• Current Standard First Aid with CPR Level C/AED;
• Valid driver’s license and access to a reliable vehicle for regular work use;
• Proof of automobile insurance with a minimum of $2 million third-party liability coverage, verified annually;
• Satisfactory five-year driver’s abstract, renewed every three years; and
• Registration with the applicable professional regulatory body is required where eligible for profession.

Position Availability:

We are recruiting for 2 full-time positions. This position will be providing services in various community locations within the city of Edmonton as well as surrounding areas.

What you can expect:

Training

– comprehensive onboarding/orientation process which includes service specific, leading-edge training, and agency-wide core training

Feedback

– a strong reflective supervision model that provides regular formal and informal opportunities for feedback

Performance Coaching

– formal and informal coaching regarding the development of personal and professional growth and development

Reasonable Accommodation

– The Family Centre will provide reasonable accommodation when requested by a qualified applicant or employee

Compensation

• Starting salary range of $50,461 to $53,615 per annum, commensurate with level of education and experience
• 36.5-hour work week
• Fully paid Group Benefit Plan
• Flexible Health Spending Account
• 3 weeks’ vacation
• RRSP matching after 1 year of employment
• Ongoing paid training
• Mileage compensation
• Paid sick time (up to 8 days per calendar year)
• Agency-wide social events
• Employee Resource Groups

Closing Date:

November 9, 2026

The Family Centre acknowledges that our work takes place on Treaty 6 territory, a traditional meeting ground, gathering place, and traveling route for the nehiyaw (Cree), Anishinaabe (Ojibway/Saulteaux), Niitsitapi (Blackfoot), Métis, Dene, and Nakota (Stoney).

Through our support of an Indigenous way of being and seeking towards being wichitasowak (people who are helping), the Family Centre acknowledges all the many First Nations, Métis, and Inuit whose footsteps continue to enrich these lands.

The Family Centre thanks all applicants in advance. Only those candidates selected for an interview will be contacted.