Care Transitions Program Manager

Talcura Technologies Inc.; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Sunnybrook Health Sciences Centre invites an experienced Program Manager to lead transitional and community care initiatives, overseeing Sunnybrook-to-Home, CCHPT and Pine Villa programs. You will coordinate multi-site operations, manage partnerships, and drive performance with internal teams and external partners.

The role emphasizes strategic leadership, program development, and data-driven oversight to improve patient transitions and care delivery in a complex health system.

Qualifications

• Masters degree required (preferably in a health related discipline or health administration).
• At least five years of recent or related progressive health care and management experience.
• Experience in a leadership role managing teams involved in clinical care or complex projects and demonstrated project management experience is an asset.
• Proven management skills including financial, human resources, quality improvement, project planning and risk management skills.
• Have a strong understanding of the health care environment including funding methodologies and hospital data structures (clinical and financial).
• Excellent interpersonal skills, including communication, conflict resolution, organization skills, critical thinking, decision making and problem solving.
• Demonstrates ability to work in a team environment and collaborates with others in assisting with the delivery of care to patients.

Responsibilities

• Serve as an operational point of contact for transitional and community care programs within the portfolio.
• Chair program and care-related committees and working groups.
• Report and monitor deliverables across multiple programs.
• Identify, mitigate and appropriately elevate program and project risks to the Director and senior leadership.
• Promote strong collaborative relationships with internal and external stakeholders.
• Provide operational leadership and management oversight of Sunnybrook-to-Home and other transitional care initiatives.
• Manage relationships and contracts with partners to ensure relevant standards, accountabilities and deliverables are consistently met.
• Work with internal programs and external partners to identify, implement and evaluate opportunities to optimize patient transitions.
• Collaborate with program leadership, Decision Support and Finance in the development and monitoring of performance measures.
• Analyze data and provide regular updates to internal and external leaders, including Ontario Health.
• Supervise, support and manage health professional staff within CCHPT.
• Work collaboratively with participating sites to identify and address service gaps and optimize care delivery.
• Manage relationships with internal programs, site leadership and other key partners to support program delivery.
• Lead ongoing program development and identify opportunities to expand or enhance CCHPT services.
• Collaborate with Professional Practice to support standardization and optimization of professional roles.
• Monitor program performance, deliverables and Ontario Health reporting requirements.
• Provide management and operational oversight of the Pine Villa Transitional Care Site.
• Oversee site operations, supplies, equipment and building maintenance to support the safe and smooth functioning of the site.
• Collaborate with internal departments and external partners to address site operational needs.
• Support site safety, emergency preparedness and communication/escalation processes.
• Identify, mitigate and appropriately elevate operational and site risks.

Job description

Sunnybrook Health Sciences Centre invites an experienced Program Manager to lead transitional and community care initiatives, overseeing Sunnybrook-to-Home, CCHPT and Pine Villa programs. You will coordinate multi-site operations, manage partnerships, and drive performance with internal teams and external partners.

The role emphasizes strategic leadership, program development, and data-driven oversight to improve patient transitions and care delivery in a complex health system.