Care Team Clinical Lead - Central, Permanent Full-Time

Canadian Inclusion; Canada; Hybrid; CAD 53,000 - 66,000; Full time

Benefits offered by this job

Benefits and pension plan

Education and professional development

Orientation and training

Mentorship and peer support

Employee and family assistance program

Wellness resources

Job summary

VHA Home HealthCare in Ontario is seeking a Care Team Clinical Lead to lead in-home client care, conduct initial visits, and develop care plans. This role includes supervising PSWs, ensuring safety and quality, and contributing to quality improvement initiatives.

This permanent full-time CTCL position requires RN/RPN registration, strong clinical skills, and experience with GoldCare; base salary is CAD 53,000 to 66,000 depending on experience, plus benefits.

Qualifications

• RN/RPN Degree or Diploma with CNO registration in good standing.
• Experience in assessing client care needs and formulating care plans.
• Experience with technology tools including GoldCare.
• Experience in developing clear and concise reports.
• 2-3 years' experience in community health preferred.
• Valid driver's license and access to a vehicle.

Responsibilities

• Conduct initial visits and thorough assessments to establish care plans.
• Document concerns and ensure timely follow-up and communication.
• Provide teaching on delegation and nursing standards.
• Collaborate with client, family and care team to plan care.
• Support after-hours visits using clinical judgement.
• Maintain documentation per standards and participate in QI projects.

Skills

Clinical assessment

Care planning

Reports writing

On-call readiness

Clinical leadership

Education

RN/RPN Degree or Diploma with CNO registration

Tools

GoldCare

Job description

Care Team Clinical Lead - Central, Permanent Full-Time (Manufacturing)

VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can't be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us “I love the inclusive culture. I feel welcome and at home.”

Base Salary: $53,000.00 - $66,000.00 (commensurate with experience)

If you're a registered RN/RPN, this is your opportunity to deliver high-quality home care!

The Care Team Clinical Lead (CTCL) is a crucial role in promoting and maintaining a positive overall client and family experience and ensuring safe and effective care in compliance with VHA's policies, Ontario legislation, and standard of practice. The primary role of the CTCL is to conduct in-home client visits to assess, develop, and monitor Client Care Plans; provide clinical support, education, and training to personal support workers for delegated acts as well as special functions. Follows up with PSWs to ensure their skills and competencies are up to date and monitor clinical documentation; liaises with Ontario Health atHome. The CTCL takes an active role in clinical focused committees and quality improvement projects.

Key Areas of Accountability:

• CTCL is responsible for initial visit and completing a thorough assessment to establish care plan according to client needs.
• Ensures that initial and interim home visits, as well as clients' concerns, complaints are addressed and documented.
• Provides teaching as it relates to special functions and delegation as per College of Nurses Standards.
• Collaborates with client, family, and other members of the care team to establish a plan of care for the client.
• Advises and supports clients and their families at home, maintaining a style that incorporates holistic approach to care.
• Supports after hours/on-call using clinical judgement to visit client in home when required.
• Maintains documentation standards according to the College of Nurses of Ontario and VHA's policies.
• Supports QI projects & Process improvement.

Required Qualifications:

• RN/RPN Degree or Diploma from a recognized college or university with CNO registration in good standing
• Experience in clinical skills, assessing client care needs and formulating care plans
• Experience in the use of technology tools including electronic documentation systems such as Goldcare
• Experience in developing clear and concise reports
• Minimum of 2-3 years' experience in community health preferred
• Familiarity with GoldCare client management program an asset
• Knowledge of the Occupational Health and Safety Act, relevant government legislation including Employment Standards Act and the Ontario Human Rights Code
• Valid driver's license and use of a car on the job is a requirement
• Available to provide coverage for on-call shifts

What makes VHA's compensation unique?

• Benefits and pension plan for permanent eligible employees
• Compensation for education and professional development
• VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career
• Mentorship and peer support
• Employee and family assistance program
• Wellness resources

Accommodation and VHA's commitment to DEI

At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply.

In every role and at every level, we lead with purpose, build bonds that matter, and we're passionate about providing spectacular care.