Care Navigator

New York Foundling; Town of Mahone Bay; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established nonprofit organization is seeking a dedicated Care Navigator to support families and their treatment teams. This role involves developing and managing a Plan of Care, ensuring families are connected to essential resources, and coordinating preventive health services. The ideal candidate will possess excellent communication and organizational skills, with a passion for serving children and families with special needs. Join a mission-driven team committed to making a meaningful impact in the community and fostering an inclusive environment for all employees.

Qualifications

• 1 year of relevant experience serving children and families in various systems.
• Bi-Lingual skills are a plus.

Responsibilities

• Develop a Plan of Care for families and ensure goals are completed.
• Coordinate services according to health needs and make referrals.

Skills

Communication Skills

Organizational Skills

Self-Management

Ability to Receive Feedback

Education

High School Diploma or GED

Bachelor’s degree in Psychology, Social Work or Sociology

Job description

Overview

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

Responsibilities

The Care Navigator serves as a support to families and their treatment teams ensuring that a family's health needs are addressed and that the family is connected to appropriate resources in their community. A Care Navigator develops a Plan of Care for all families in their program and ensures that the plan goals are completed while the family is active with NYF preventive services. Responsible for the overall management of the Family’s Plan of Care. The Care Navigator Work's with their team to help coordinate the enrollee’s provision of services according to their health needs. Seekout and make referrals to preventive health care providers to address the family needs such as.Child wellness visits as per developmental guidelines, evaluations and follow up treatment for dental, vision and hearing care, following Medicaid EPSDT guidelines.

Organizational expectations include:

• Regular and punctual time and attendance, and adherence to The Foundling’s and department’s specific time and attendance policies and protocol.
• Consistent demonstrated commitment to The Foundling’s BHAG, mission, vision and values (Compassion, Dignity, Family and Community, Diversity, Excellence).
• Adherence to The Foundling’s employee policies, Code of Conduct and applicable rules, laws, regulations or bargaining agreements.
• Appropriate engagement with support departments to ensure appropriate and timely hiring, performance management, investigation, discipline, suspension, etc.
• Any other duties and/or tasks that may be assigned.

In addition, the candidate must demonstrate the following Competencies:

• Excellent writing, communication, and organizational skills
• A passion for serving children and families with special needs
• Ability to receive feedback to professionally grow and/or improve
• Proven self-management abilities, including meeting deadlines, ensuring compliance with agency policy and procedures, and overseeing complete and timely maintenance of agency records, in accordance with contractual requirements.

Salary Range: $22.16 - $26.18/ Hour

The New York Foundling is committed to attracting and retaining a diverse employee population,the Foundling will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that areinclusive, equitable and welcoming.

Qualifications

• High School Diploma or GED required with 1 year of relevant experience serving children and families in child welfare, developmental disabilities, mental health, healthcare and/or other systems as well as those receiving preventive services.
• Bachelor’s degree in psychology, Social Work or Sociology preferred
• Bi-Lingual skills are a plus
• Relevant experience or knowledge and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare and/or other systems as well as those receiving preventive services.
• Some experience or knowledge of providing service coordination and information, linkages, and referrals for community-based services.

Education Required

High School / G.E.D.