Care Navigator

NHS Ayrshire & Arran; Mallaig; On-site; CAD 37,000 - 45,000; Full time

Job summary

Mallaig & Arisaig Medical Practice in Scotland is seeking a friendly, organised Care Navigator/Receptionist to join our team. NHS Ayrshire & Arran supports this role to help patients access the most appropriate service and clinician, ensuring a smooth and respectful patient journey.

You will be the first point of contact for patients, handling enquiries and directing them to timely care while helping to optimise Practice resources. Please note the post is not eligible for Visa Sponsorship.

Responsibilities

• First point of contact for patients, helping them access the most appropriate service, clinician or support for their needs.

Job description

An exciting opportunity has arisen for an enthusiastic, organised and patient focussed individual to join the team at Mallaig & Arisaig Medical Practice as a Care Navigator/Receptionist.
Mallaig & Arisaig Medical Practice serves a population of approx. 1800 patients and provides a high quality, person centred service to the local community. The Practice is located in Scotland’s stunning west coast, offering an exceptional quality of life with easy access to beautiful beaches, mountains, islands and outdoor activities. The Practice is supported by a dedicated, multi-disciplinary team committed to delivering safe, effective and compassionate care to our patients.
As part of the Care Navigator/Receptionist Team you will be the first point of contact for patients, helping them access the most appropriate service, clinician or support for their needs. You will play a vital role in ensuring that patients receive timely care and that Practice resources are used effectively.
Informal enquiries to Fiona Ball, Practice Manager: [e-mail] or Ashleigh Hoagland, IT/Admin Lead: [e-mail]
Please be aware that this post is not eligible for Visa Sponsorship.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.