Care Coordinator-Temporary

Dialogue Health Technologies Inc.; Montreal; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in virtual care is seeking a Care Coordinator for a 3-month contract in Montreal. The role involves managing patient appointments, processing prescriptions, and providing administrative support to enhance the well-being of members. The ideal candidate will possess strong organizational skills, be bilingual in French and English, and have a customer service mindset.

Qualifications

• Bilingual in French and English is essential.
• Experience in a healthcare or administrative role is an asset.

Responsibilities

• Scheduling appointments for patients and providers.
• Faxing prescriptions to pharmacies.
• Providing administrative support to the care team.
• Maintaining accurate records of scheduling and prescriptions.

Skills

Organizational skills

Attention to detail

Customer service orientation

Time management

Strong communication skills

Bilingual in French and English

Job description

Dialogue is seeking a Care Coordinator to join our team on a 3-month, fixed-term contract to help improve the wellbeing of our members and to support the administrative needs of our healthcare team. In this role, you will focus on essential tasks such as managing appointments, processing prescriptions, and providing general administrative support. If you're looking for a role where you can make an impact while focusing on key operational functions, we have a seat saved for you!

What you’ll be doing:

• Scheduling appointments for patients and healthcare providers
• Faxing prescriptions to pharmacies and other healthcare facilities
• Providing administrative support to the care team
• Assisting with the organization of patient appointments and follow-up reminders and ensuring that all appointment schedules and prescription requests are handled in a timely manner
• Maintaining accurate records of all scheduling and prescription activities

We'd love to hear from you if you have:

• Strong organizational skills and attention to detail
• Good time management and the ability to prioritize tasks efficiently
• A customer service-oriented mindset and a willingness to help others
• Strong communication skills, both written and verbal
• Available to work a minimum of 21 hours on evenings and weekends, as our schedule covers both day and evening shifts (6 AM to midnight, weekdays and weekends)
• Experience in a healthcare or administrative role is an asset

Please note that as we serve customers across Canada, bilingualism is essential for this position. You may be required to communicate in French and English.

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform????, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

Impact

Community

Growth

Feel like you can make a difference? Good news, we saved you a seat!

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact [e-mail] .

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La version anglaise suivra | The English version will follow

We invite you to complete this optional demographics survey to help us evaluate our diversity, equity, and inclusion efforts as we continue to build teams reflective of the communities we serve. Submission of this form is voluntary. Therefore, your decision to participate or decline in the survey will in no way affect your job application.

Your responses will remain 100% anonymous. Moreover, the information obtained shall not inform any hiring decision and may only be used to assess our hiring practices and understand the efficacy of our efforts to create a more diverse and inclusive company.

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