Care Coordinator — Patient Access & Clinic Admin

Lifemark Health Group; Grande Prairie; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Growth opportunities

Collaborative administrative team

Positive work environment

National brand

Job summary

Lifemark Grande Prairie is seeking a friendly Care Coordinator to support clinic operations and patient flow. You will manage patient intake, data entry, appointment scheduling, and billing while delivering high-quality administrative service to patients, staff, funders, and referral sources.

Join a national healthcare company committed to inclusive care and professional excellence, with opportunities for growth in a dynamic clinic setting in Grande Prairie, AB.

Qualifications

• High School Diploma, G.E.D. or equivalent.
• High degree of organizational and multi-tasking skills in a busy and fast-paced work environment.
• Previous experience in a physiotherapy or private health care clinic setting is an asset.
• Excellent communication (verbal and written) and interpersonal skills.
• Computer savvy and data entry skills.
• Flexible and adaptable to change.
• Ability to hit the ground running with minimum supervision.
• Post secondary education in Medical Office Administration or related field considered an asset.

Responsibilities

• Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
• Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
• Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
• Coordinate scheduling of patient appointments and maintain the patient’s medical record
• Collect payment at time of service and maintain accurate insurance claims to third party funders
• Complete data entry and billing for third party funders
• Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes
• Provide administrative support to the Care Coordinator Manager and Clinic Director

Skills

Organizational skills

Multitasking

Communication skills

Interpersonal skills

Data entry

Computer literacy

Adaptability

Education

High School Diploma or GED

Medical Office Administration education

Tools

Medical office software

Data entry systems

Job description

Lifemark Grande Prairie is seeking a friendly Care Coordinator to support clinic operations and patient flow. You will manage patient intake, data entry, appointment scheduling, and billing while delivering high-quality administrative service to patients, staff, funders, and referral sources.

Join a national healthcare company committed to inclusive care and professional excellence, with opportunities for growth in a dynamic clinic setting in Grande Prairie, AB.