Cardiology Program Manager: Lead Patient-Centered Cardiac Care

Michael Garron Hospital; Toronto; On-site; CAD 120,000 - 160,000; Full time

Job summary

Michael Garron Hospital seeks a Manager, Cardiology to lead the Cardiology Program—overseeing the Cardiac Inpatient Unit, CCU/telemetry, Cath Lab, and Heart Function Clinic. Reports to the Director, Critical Care & Cardiology and partners with physicians and interprofessional teams to deliver patient- and family-centred care.

The role covers day-to-day operations, HR, finances, equipment readiness, quality improvement, patient flow, risk management, and program development while modelling

Qualifications

• Baccalaureate degree in nursing or health related required.
• Master’s degree in leadership, health administration, nursing, or a related field preferred.
• Current registration in good standing with the College of Nurses of Ontario, or registrationwith an equivalent regulated health professional college, where applicable.
• Minimum of five years of recent related clinical experience in a cardiology setting.
• Minimum of two years of leadership experience required.
• Experience in cardiac catheterization lab, telemetry, CCU, heart failure, cardiac diagnostics, or other cardiology services preferred.
• Experience managing or supporting procedural, inpatient, and/or ambulatory clinic operations preferred.
• Strong leadership skills, including demonstrated ability to lead teams, support staff engagement, manage change, and build a healthy workplace.
• Demonstrated ability to engage staff in the delivery of patient-focused, evidence-informed, high-quality care.
• Strong project management, planning, implementation, and change management skills.
• Sound knowledge of risk management, patient safety, staff safety, quality improvement, and best practice standards.
• Demonstrated problem solving, analytical, decision making, and critical thinking skills.
• Demonstrated ability to forecast, plan, monitor, and manage operating and capital equipment budgets.
• Experience with equipment planning, inventory management, vendor relationships, contracts, and preventative maintenance preferred.
• Broad knowledge of cardiology patient populations, service challenges, flow pressures, and program development.
• Sound labour relations and employee relations skills, including experience working in a unionized environment.
• Excellent verbal and written communication skills.
• Demonstrated knowledge of organizational structures, hospital operations, and interprofessional team functioning.
• Demonstrated embodiment of MGH core values and ability to work effectively as a team member and leader.
• Strong advocate for patients, staff, professional practice, quality care, and service excellence.
• Knowledge of scheduling and staffing principles, including experience with staffing and workload management.
• Demonstrated ability to develop and maintain a healthy workplace, including fair, equitable, respectful, and psychologically safe work practices.
• Working knowledge of clinical and administrative computer software, including Microsoft Office, scheduling systems, payroll systems, and electronic health record systems.
• Good work and attendance record required.
• All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
• All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
• All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.

Responsibilities

• The Manager is responsible for day-to-day operations, human resources, financial management, equipment and supply readiness, service contracts, preventative maintenance, quality improvement, patient flow, risk management, and program development within the Cardiology Program.
• The Manager consistently applies best practices in leadership, business management, planning, process improvement, change management, team development, communication, problem solving, and performance management.
• The Manager supports a culture of safety, learning, accountability, innovation, staff engagement, and service excellence.
• The Manager shares responsibility with the Clinical Resource Leader and Supervisor in ensuring a quality practice setting based on evidence-informed clinical standards, professional practice expectations, and continuous quality improvement.

Skills

Leadership

Communication

Problem solving

Change management

Staff engagement

Budgeting

Project management

Staff scheduling

Education

Bachelor's degree nursing/health-related

Master’s in leadership/health admin

Reg'd in Ontario/nursing college

Tools

Microsoft Office

Scheduling systems

Payroll systems

EHR systems

Job description

Michael Garron Hospital seeks a Manager, Cardiology to lead the Cardiology Program—overseeing the Cardiac Inpatient Unit, CCU/telemetry, Cath Lab, and Heart Function Clinic. Reports to the Director, Critical Care & Cardiology and partners with physicians and interprofessional teams to deliver patient- and family-centred care.

The role covers day-to-day operations, HR, finances, equipment readiness, quality improvement, patient flow, risk management, and program development while modelling