Capital Markets FX AI Chatbot Analyst

BeachHead; Toronto; On-site; CAD 94,833 - 113,789; Full time

Job summary

A leading recruitment agency is seeking a Business Systems Analyst specializing in AI-driven chatbot solutions. You will work closely with FX traders to gather requirements, translate them into workflows, and manage documentation. Ideal candidates possess strong knowledge in AI, previous experience in banking or capital markets, and proficiency in JIRA and Confluence. The position offers a competitive pay rate ranging from $68.84/hr to $82.60/hr in Toronto, Ontario.

Qualifications

• Strong conceptual understanding of AI and agentic design.
• Proficient in documenting system integration points.
• Previous experience in banking or capital markets preferred.

Responsibilities

• Gather requirements from FX traders and Capital Markets stakeholders.
• Translate business needs into chatbot workflows.
• Manage user stories and track progress using JIRA.
• Develop documentation covering chatbot behaviors.
• Collaborate with technical teams for chatbot deployment.

Skills

Understanding of Large Language Models (LLMs)

Familiarity with Foreign Exchange workflows

Experience with conversational interfaces

Business Systems Analyst experience

Creating process flow diagrams

Tools

JIRA

Confluence

Job description

A leading recruitment agency is seeking a Business Systems Analyst specializing in AI-driven chatbot solutions. You will work closely with FX traders to gather requirements, translate them into workflows, and manage documentation. Ideal candidates possess strong knowledge in AI, previous experience in banking or capital markets, and proficiency in JIRA and Confluence. The position offers a competitive pay rate ranging from $68.84/hr to $82.60/hr in Toronto, Ontario.