Capital & Maintenance Program Analyst

Toronto Hydro; Toronto; Hybrid; CAD 91,000 - 114,000; Full time

Benefits offered by this job

Health & Dental benefits

Employee Assistance Program

Life Insurance

Long Term Disability

Spending account

Paid time off

OMERS Pension

Tuition Reimbursement

Engagement events

Job summary

Toronto Hydro is seeking a Capital and Maintenance Program Analyst to manage schedules, perform data analysis, and develop automated reporting for capital programs. You will drive process improvements, liaise with stakeholders, and support governance and regulatory submissions.

The role requires 3–5 years in program analytics, strong Excel/Projects skills, and experience with BI tools like Tableau or Alteryx. Hybrid work arrangement with onsite days in Ontario.

Qualifications

• 3–5 years in schedule development, data analysis, gap analysis and reporting.
• Experience with workflow automation and business process design.
• Proficiency in Excel, Project, Access and Word; Tableau/Alteryx a plus.
• Professional certifications are assets.

Responsibilities

• Develops and maintains construction and design schedules for programs.
• Analyzes gaps and trends across programs and portfolios.
• Prepares reports on delivery status and outcomes.
• Identifies root causes and develops solutions.
• Gathers data, analyzes it and creates accurate reports.
• Leads process and tool improvement projects and process mapping.
• Liaises with stakeholders to coordinate program execution.
• Identifies workflow automation opportunities using available tools.
• Improves analytics and decision support with visualization software.
• Creates and maintains reporting apps, forms and databases.
• Performs data monitoring and quality assurance.
• Supports rate applications to regulator and related responses.

Skills

Data analysis

Schedule development

Gap analysis

Report creation

Workflow automation

Business intelligence

Tableau

Alteryx

Microsoft Excel

MS Project

MS Access

MS Word

Education

Bachelor's degree in Business Administration, Business Technology, Analytics or related field

CBAP, Six Sigma, Data Science, PMP (asset)

Tools

Tableau

Alteryx

Job description

Expected Salary Range: $90810 - $113512 Annually

Target Variable Performance Pay: 8%

The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based on a holistic assessment of the candidate’s experience, education, training, and alignment with the role’s requirements. For positions covered by a collective agreement, placement within the range will follow the applicable step or classification.

The Capital and Maintenance Program Analyst is responsible for the effective business operations associated with THESL Capital and Maintenance programs and operating expenses. Responsibilities include: high level schedule development & maintenance, data gathering, data analysis, identifying gaps and trends as well as producing reports related to the THESL Capital and Maintenance Work Programs; Developing processes, procedures and tools to ensure governance and compliance in the delivery of the THESL Capital and Maintenance Execution Work Program; Developing databases and automated reports to assist leaders and external stakeholders in the efficient and effective management of the capital work programs and proving support for the ongoing responsibilities of the Construction group.

This posting is for an existing vacancy.

Key Responsibilities

• Develops and maintains construction and design schedules in support of Program Management.
• Analyzes gaps and trends for various programs and portfolios.
• Prepares reports pertaining to program delivery status and outcomes.
• Identifies gaps and trends and performs analyses to determine root causes and develops recommended solutions.
• Gathers data, performs data analysis and creates reports while ensuring accuracy of data.
• Leads process and tool/system improvement projects as well as process mapping activities in support of departmental continuous improvement programs.
• Liaises with internal and external stakeholders to assist in the successful coordination and delivery of program execution.
• Identifies workflow automation opportunities utilizing available tools and systems (e.g., Alteryx).
• Identifies opportunities to improve analytics and decision support using visualization software (e.g., Tableau).
• Creates and maintains reporting applications, forms and customized databases.
• Performs periodic analysis and monitoring of operations data for the purposes of quality assurance.
• Participates in corporate wide initiatives to support overall business strategy.
• Supports the development of rate applications to the regulator including, preparation of narratives, assisting with responses to interrogatories and supporting witness preparation needs related to THESL Capital/Maintenance Execution Work Programs.
• Performs additional duties as assigned.

Requirements

• Bachelor degree in Business Administration, Business Technology, Analytics or related field.
• Three (3) to five (5) years of progressive experience in schedule development, data analysis, gap analysis, report creation, workflow automation, business process design, business intelligence and performance management.
• Fully proficient in the use of Microsoft Office applications including advanced working knowledge in MS Excel, MS Project, MS Access and MS Word.
• Experience with Tableau and Alteryx would be considered an asset.
• Three (3) or more years of experience in business process redesign, analysis for business projects, identification areas for improvement and development of new initiatives.
• Additional certificates or considered an asset: Business Analyst Professional (CBAP), Six Sigma, Data Science, etc.
• Awareness of project/program management processes, principles and methodologies; Project Management Professional (PMP) designation is an asset.
• Excellent verbal and written communication skills.
• Excellent analytical and business solution development skills, including the proven ability to function effectively in a dynamic environment.
• Able to proactively flag at-risk areas of business based on analysis of data and KPIs.
• Ability to develop statistical tracking methodologies to track performance and measurement against set standards of quality.
• Ability to develop dependable feedback systems and tracking.
• Experience with process mapping and procedure writing.
• Business and strategic thinking acumen.

TOTAL REWARDS

To support the overall well-being and success of our employees, Toronto Hydro provides a comprehensive total rewards package which includes:

• 100% employer paid Health & Dental benefits
• 24/7 access to Employee & Family Assistance Program and Virtual Healthcare
• Company-paid life insurance and long term disability
• Spending account to support fitness goals (e.g. gym memberships)
• Competitive paid time off (including vacation and parental leave)
• Defined Benefits Pension Plan through OMERS
• Career development and tuition reimbursement
• Exciting employee engagement and appreciation events throughout the year

This position is based in a hybrid environment allowing for remote work two days per week, based on business needs. Employees will be required to come onsite Tuesday to Thursday. You are expected to live in Ontario and within reasonable commuting distance of the office.

Toronto Hydro is committed to leveraging new technologies to support an efficient and inclusive recruitment process. As part of this, artificial intelligence (AI) systems may be used to assist in screening, assessing, or selecting applicants for this position. These tools are used in combination with human decision-making to ensure fairness and consistency.

ACCESSIBILITY AND APPLICATION SUPPORT

Toronto Hydro is committed to fostering an inclusive and accessible recruitment process.

Thank you for considering a career with Toronto Hydro. We welcome applications from all qualified candidates. If you’re having difficulty using our online application system and require accommodation, please email [e-mail] or call [phone]. Toronto Hydro is pleased to provide reasonable accommodation for qualified individuals throughout the job application process. Please note this email is for accommodation requests only. Resumes sent to this email address will not be considered. Learn more about our commitment to accessibility.