Capacity Planner (Continuous Coverage)

Roehl Transport, Inc.; Appleton; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k

Profit sharing

Paid time off

Tuition reimbursement

Two monthly bonuses

Job summary

Roehl Transport, Inc. is seeking a Refrigerated Customer Service Planner to balance driver capacity with loads, assign productive freight, and ensure on-time delivery.

You will work closely with our customer service team to optimize freight mix and scheduling, while partnering with fleet managers to keep drivers productive and customer service strong. This role offers earnings potential with bonuses and comprehensive benefits.

Qualifications

• Effective & timely communication with a diverse audience.
• Creative problem-solving.
• Strategic thinking.
• Collaboration.
• Desire to develop and learn new skills.

Responsibilities

• Assign productive freight to drivers and minimize unpaid miles.
• Ensure on-time delivery and optimal driver utilization.
• Collaborate with customer service to balance freight and schedule appointments.
• Work with fleet managers to keep drivers productive and service-focused.

Skills

Communication

Problem-solving

Strategic thinking

Collaboration

Learning mindset

Job description

The Opportunity:

Now is your chance to help move America's refrigerated freight working in a transportation plan management role with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA President's Award-winning carrier!

As a Planner on our Refrigerated Customer Service team, you ensure our markets have an optimal balance of available drivers and loads. You assign highly productive freight to drivers, minimize unpaid miles, and ensure on-time delivery in your plan manager role. Daily, you collaborate with our customer service team to ensure we have the right mix of freight for each day and that appointments are scheduled. Additionally, you work with our Fleet Managers to ensure drivers stay productive while providing service to our customers.

The Fit:

In this role, you put together a giant puzzle each day. You think several steps down the road to ensure that our drivers stay productive and our customers receive service. You work directly with customers, fleet managers, and your customer service team to develop business, find creative solutions and build strong relationships established on trust. Therefore, to be successful in planning and managing transportation in this role, you must possess the following skills:

• Effective & timely communication with a diverse audience
• Creative problem-solving
• Strategic thinking
• Collaboration
• Strong desire to develop and learn new skills

The Wage:

You will earn a competitive salary and have the opportunity to earntwo monthly bonuses. Additionally, you are eligible for medical, dental, 401k, profit sharing, and paid time off. We even offer tuition reimbursement if you are interested in advancing your education.

The Schedule:

In this role you will work 7 days in a row on a12 hour shift from 6:00 am-6:00 pm with the following 7 days off.

The Company:

Roehl Transport was founded by Everett Roehl in 1962 when he began providing motor carrier service with a single truck. Sixty years later, Roehl Transport, still family-owned, has grown to one of the nation's largest, most progressive, and safest transportation and logistics companies.

At Roehl Transport, our values guide our daily interactions with each other and our customers. Each day we live our values of Safety, Driver Driven, Innovation, Unity in Diversity, Delivering Success, and Do the Right Thing. We work hard and have fun collaborating as we accomplish our goals.