City Planner

Arrow Workforce Solutions; Surrey; On-site; CAD 33,000 - 36,000; Full time

Job summary

Arrow Workforce Solutions is seeking a City Planner to support city pickup and delivery planning in an LTL environment. The role focuses on coordinating daily routes, driver start times, and equipment needs for efficient next-day operations.

The ideal candidate will have experience in LTL city planning, strong organizational skills, and the ability to manage multiple priorities in a fast-paced transportation setting.

Qualifications

• Previous experience in LTL transportation, preferably in city pickup and delivery planning.
• Experience with route planning, driver scheduling, dispatch, and equipment allocation.
• Knowledge of 5-ton trucks, tractors, contracted carriers, and dock operations.
• Experience using TruckMate or a similar transportation management system (TMS) is preferred.
• Strong organizational, time-management, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced transportation environment.
• Strong communication skills and the ability to coordinate effectively with drivers, dispatch, dock personnel, and other stakeholders.
• High attention to detail and the ability to anticipate operational issues before they affect service.

Responsibilities

• Plan and coordinate daily city pickup and delivery routes, including customer appointments, driver start times, and equipment requirements.
• Allocate and coordinate capacity for 5-ton trucks, tractors, and contracted carriers based on freight volume and operational needs.
• Monitor inbound trailers, obtain updated arrival estimates (ETAs), and maintain accurate shipment and planning information in TruckMate.
• Prepare daily planning reports, driver schedules, route plans, and dock labour requirements.
• Coordinate with dispatch, dock supervisors, and other operations teams to ensure the next day's plan is practical and achievable.
• Identify potential service issues, capacity constraints, delays, and operational challenges, and implement appropriate solutions.
• Ensure pickups and deliveries are planned efficiently while meeting customer service expectations and operational requirements.
• Communicate changes to schedules, equipment availability, and freight movements to the appropriate teams.
• Maintain accurate planning records and documentation to support smooth day-to-day operations.

Skills

LTL transportation

City planning

Route planning

Driver scheduling

Dispatch coordination

Equipment allocation

Dock operations

Tools

TruckMate

Job description

Job Title: City Planner – LTL Transportation

Employment Type: Contract (4–6 Months) - Possibility of converting to permanent

Pay Rate: $24–$26 per hour

Start Date: ASAP

Schedule: 11AM - 7PM

Position Overview

We are seeking an organized and detail-oriented City Planner to support city pickup and delivery (P&D) operations within an LTL transportation environment. The successful candidate will ideally have previous experience in LTL city planning, with a strong understanding of route planning, driver scheduling, equipment allocation, and dock coordination.

This role is responsible for developing and preparing the following day's city pickup and delivery plan during the afternoon, ensuring drivers, equipment, dock labour, and incoming freight are coordinated and ready for the next morning's operations.

Key Responsibilities

• Plan and coordinate daily city pickup and delivery routes, including customer appointments, driver start times, and equipment requirements.
• Allocate and coordinate capacity for 5-ton trucks, tractors, and contracted carriers based on freight volume and operational needs.
• Monitor inbound trailers, obtain updated arrival estimates (ETAs), and maintain accurate shipment and planning information in TruckMate.
• Prepare daily planning reports, driver schedules, route plans, and dock labour requirements.
• Coordinate with dispatch, dock supervisors, and other operations teams to ensure the next day's plan is practical and achievable.
• Identify potential service issues, capacity constraints, delays, and operational challenges, and implement appropriate solutions.
• Ensure pickups and deliveries are planned efficiently while meeting customer service expectations and operational requirements.
• Communicate changes to schedules, equipment availability, and freight movements to the appropriate teams.
• Maintain accurate planning records and documentation to support smooth day-to-day operations.

Qualifications and Requirements

• Previous experience in LTL transportation, preferably in city pickup and delivery planning.
• Experience with route planning, driver scheduling, dispatch, and equipment allocation.
• Knowledge of 5-ton trucks, tractors, contracted carriers, and dock operations.
• Experience using TruckMate or a similar transportation management system (TMS) is preferred.
• Strong organizational, time-management, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced transportation environment.
• Strong communication skills and the ability to coordinate effectively with drivers, dispatch, dock personnel, and other stakeholders.
• High attention to detail and the ability to anticipate operational issues before they affect service.

Ideal Candidate

The ideal candidate is proactive, analytical, and comfortable making time-sensitive planning decisions. They can balance freight volumes, available equipment, driver schedules, and dock capacity to develop an efficient plan that ensures the following morning's city operations are ready to run smoothly.