Cannabis Retail & Delivery Guest Experience Associate

Pop's Cannabis Co.; Bracebridge; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

100% tips on delivery shifts

Internal advancement opportunities

Wellness program

Learning & development programs

Team member discounts

Perkopolis & Goodlife access

Job summary

Pop's Cannabis Co. in Bracebridge, Canada is seeking a Retail Sales & Delivery Associate to provide knowledgeable in-store service and safe, timely delivery of orders.

The role blends guest interactions with on-the-road duties, supporting promotions, product education, and overall store operations. Successful candidates demonstrate a learning mindset in cannabis retail, adaptability for in-store and field work, and a reliable, team-oriented attitude with a focus on guest experience and accuracy

Qualifications

• Valid Driver’s License (G) or Class 5 depending on province
• Clean driving abstract and criminal background check
• Personal insured vehicle for delivery with business use
• Smartphone with data plan and comfort using apps/tech
• Strong guest service mindset with excellent communication
• Reliable, self-motivated, and team-oriented
• Attention to detail, organization, and basic math
• Ability to work independently and as part of a team

Responsibilities

• Deliver exceptional guest service in-store and during deliveries
• Assist with merchandising, store setup, and maintaining a clean retail environment
• Process transactions accurately and follow inventory procedures
• Support store leadership to enhance guest experience and store success
• Safely complete deliveries with on-time routing and compliance with procedures
• Communicate clearly with guests and dispatch, escalate issues when needed
• Maintain professionalism and a safe driving record while adhering to standards

Skills

Guest service

Communication skills

Attention to detail

Team oriented

Independent work

Delivery driving

Math skills

Education

Provincial Cannabis Certification

Job description

Pop's Cannabis Co. in Bracebridge, Canada is seeking a Retail Sales & Delivery Associate to provide knowledgeable in-store service and safe, timely delivery of orders.

The role blends guest interactions with on-the-road duties, supporting promotions, product education, and overall store operations. Successful candidates demonstrate a learning mindset in cannabis retail, adaptability for in-store and field work, and a reliable, team-oriented attitude with a focus on guest experience and accuracy