CANADA Sr. Technical Project Manager

Insight Global; Toronto; On-site; CAD 110,000 - 140,000; Full time

Job summary

Insight Global is seeking a Technical Project Manager / Product Owner to guide software engineering and cloud initiatives. You will define user stories, collaborate with Product Management, and produce precise requirements with SMEs.

The role emphasizes backlog discipline, acceptance criteria, and alignment with release plans. Experience with AI-enabled workflows and strong leadership are valued in a fast-paced environment.

Qualifications

• 5-8+ years in a technical Project Management role.
• Experience supporting software engineering and cloud-based teams.
• Strong Agile/Scrum expertise with backlog management.

Responsibilities

• Define user stories and acceptance criteria to guide development.
• Collaborate with Product Manager to analyze new client requests and identify requirements.
• Produce detailed requirements with Business Analyst and SMEs.
• Approve high-level and detailed requirements, specifications, and designs.
• Accept user stories and ensure they meet acceptance criteria.
• Sign off on features and releases.
• Provide content and review documentation for releases and features.
• Manage client escalations and support client activities.
• Coordinate cross-team dependencies and refine topics during Scrum events; plan sprints and releases with the Scrum Master.

Skills

Backlog management

Agile/Scrum

Jira

Cloud/SaaS

Leadership

AI tools (Claude/Copilot)

Technical language for engineers

Stakeholder management

Education

PMP or Scrum certifications

Tools

Jira

Job description

Job Description

• Define user stories and acceptance criteria to guide development.
• Collaborate with the Product Manager to analyze new client requests and identify new requirements.
• Produce detailed requirements and specifications in collaboration with the Business Analyst and SMEs.
• Approve high-level and detailed requirements, specifications, and designs.
• Accept user stories and ensure they meet the defined acceptance criteria.
• Sign off on features and releases.
• Provide content and review documentation for releases and features.
• Manage client escalations and support client-related activities.
• Coordinate cross-team dependencies and refine topics during Scrum events.Plan sprints and releases in collaboration with the Scrum Master

Skills and Requirements

• 5-8+ years of experience in a technical Project Management role
• Technical Project Manager / Product Owner with experience supporting software engineering and cloud-based teams.
• Strong Agile/Scrum expertise, including backlog management, user stories, sprint planning, and driving Agile maturity.
• Advanced Jira experience managing roadmaps, backlogs, and team execution.
• Solid understanding of cloud, SaaS, and software development practices, with the ability to effectively work with engineers and architects.
• Proven ability to lead change, improve processes, and hold teams accountable while influencing senior, long-tenured stakeholders.
• Experience leveraging AI-enabled tools and workflows (Preferably Claude, but also Copilot, AI-assisted development, automation) within software delivery environments.
• Ability to work closely with Claude and others AI tools
• Technical background and ability to speak the language of the technical team
• Strong leadership skills with the ability to give constructive feedback
• Knowledge of SaaS technology to liaise with the technical team
• PMP or Scrum certifications
• Background in the Financial/Insurance sectors

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].