(CAN) Support Manager, Quality Assurance

Walmart Canada

Vaughan

On-site

CAD 74,000 - 93,000

Full time

4 days ago
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Job summary

Walmart Canada’s Maple distribution centre seeks a QA and Inventory Supervisor to direct a small team of Team Leaders. You will implement and ensure adherence to national QA programs and food safety rules while maintaining inventory accuracy through cycle counts and audits.

The role includes ensuring SOX cycle requirements, leading operational audits, analyzing quality data with Operations, and driving root-cause improvements.

Qualifications

  • Age - 18 or older

Responsibilities

  • Directs a small group of Team Leaders in daily DC QA activities and ensures compliance with QA programs, policies, procedures and food safety regulations.
  • Maintains inventory accuracy via cycle counts and random audits; implements inventory control procedures in the distribution centre.
  • Ensures all minimum cycle requirements outlined by SOX are met; conducts monthly reviews and implements corrective actions with supporting documentation.
  • Develops, implements, and maintains an Operational Audit process; analyzes audit results and reports findings to operations management.
  • Performs quality analyses, identifies root causes with Operations, and communicates improvement initiatives to stakeholders.
  • Sets department objectives and provides coaching to Team Leaders to achieve them.
  • Establishes area SOPs and ensures training of department staff in proper execution.
  • Audits inventory layout, methods and equipment; recommends changes to support operational needs.
  • Ensures health and safety responsibilities are met and compliance with local legislation is maintained.

Job description

Position Summary...

This position is responsible for directing a small group of Team Leaders in the fulfillment of daily DC QA activities. Develops, communicates, implements, and ensures compliance with national Quality Assurance (QA) programs, policies, procedures and food safety regulations within their respective DC

What you'll do...

Ensure the maintenance and accuracy of inventory levels within their distribution centre through the implementation of inventory control procedures including cycle counts and random inventory audits.

Responsible to ensure that all minimum cycle requirements outlined by SOX are met. Monthly reviews to be conducted to ensure their DC is on track and action plans are put in place where required. Reviews and validates all quarterly requirements and submits SOX with comments as required inclusive of all back up documentation and supporting action plans

Develops, implements, and maintains an Operational Audit process for their site. Ensures site operational audits are conducted on a regular basis; analyses audit reports/data, prepares findings, and reports results to operations management.

Completes Analysis on Quality results. Works in collaboration with Operations to identify root cause of Quality Issues to develop improvement initiatives. Provides insight to all stakeholders of current Quality status and plans put in place

Sets and communicates department objectives. Provides direction, support, and coaching to Team Leaders in the fulfilment of their responsibilities and the accomplishment of objectives.

Establishes area‑specific standard operating procedures (SOP’s) and processes and ensures department employees are adequately trained in their proper execution.

Audits the integrity of current inventory layout, methods, and equipment; evaluates and recommends permanent or temporary changes to layout, methods, or equipment to support operational needs.

Ensures all health and safety responsibilities for the department are met. Be familiar and ensure compliance with local Health & Safety Legislation. Participates in the Occupational Health and Safety Training.

The pay range for this position is $74,400.00 - $93,000.00. Pay will be determined based on relevant experience.

L’échelle salariale pour ce poste est de 74,400.00 à 93,000.00. La rémunération sera déterminée en fonction de l’expérience pertinente.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 18 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location…

360 SHIPWILL ST, MAPLE, ON L6A 5E2, Canada

Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence‑powered tools, including internal or third‑party developed automated decision‑making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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