(CAN) Support Manager, Quality Assurance

StartupNWA; Vaughan; On-site; CAD 74,000 - 93,000; Full time

Job summary

Walmart Canada is seeking a Support Manager, Quality Assurance to lead a small team within the distribution center, directing QA activities and ensuring adherence to QA programs and food safety rules. You will drive continuous improvement in quality and compliance across site operations.

Responsibilities include inventory control, SOX compliance, operational audits, root cause analysis with Operations, coaching Team Leaders, creating SOPs, and maintaining health and safety standards in a

Qualifications

• Age - 18 or older

Responsibilities

• Directs a small group of Team Leaders in daily DC QA activities.
• Implements and ensures compliance with QA programs, policies and food safety regulations.
• Maintain inventory levels with cycle counts and random inventory audits.
• Ensure SOX cycle requirements are met; conduct monthly reviews and implement action plans.
• Develops, implements, and maintains an Operational Audit process; reports findings to operations management.
• Analyses Quality results; identifies root causes with Operations to drive improvements.
• Sets department objectives and coaches Team Leaders.
• Establishes SOPs and trains staff.
• Audits inventory layout and recommends changes to support operations.
• Ensures health and safety responsibilities are met and complies with local legislation.

Job description

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(CAN) Support Manager, Quality Assurance

Quality Assurance, Customer Service · Full-time

Position Summary...

This position is responsible for directing a small group of Team Leaders in the fulfillment of daily DC QA activities. Develops, communicates, implements, and ensures compliance with national Quality Assurance (QA) programs, policies, procedures and food safety regulations within their respective DC

What you'll do...

Ensure the maintenance and accuracy of inventory levels within their distribution center through the implementation of inventory control procedures including cycle counts and random inventory audits.

Responsible to ensure that all minimum cycle requirements outlined by SOX are met. Monthly reviews to be conducted to ensure their DC is on track and action plans are put in place where required. Reviews and validates all quarterly requirements and submits SOX with comments as required inclusive of all back up documentation and supporting action plans

Develops, implements, and maintains an Operational Audit process for their site. Ensures site operational audits are conducted on a regular basis; analyzes audit reports/data, prepares findings, and reports results to operations management.

Completes Analysis on Quality results. Works in collaboration with Operations to identify root cause of Quality Issues to develop improvement initiatives. Provides insight to all stakeholders of current Quality status and plans put in place

Sets and communicates department objectives. Provides direction, support, and coaching to Team Leaders in the fulfillment of their responsibilities and the accomplishment of objectives.

Establishes area-specific standard operating procedures (SOP’s) and processes and ensures department employees are adequately trained in their proper execution.

Audits the integrity of current inventory layout, methods, and equipment; evaluates and recommends permanent or temporary changes to layout, methods, or equipment to support operational needs.

Ensures all health and safety responsibilities for the department are met. Be familiar and ensure compliance with local Health & Safety Legislation. Participates in the Occupational Health and Safety Training.

The pay range for this position is $74,400.00 - $93,000.00. Pay will be determined based on relevant experience. L’échelle salariale pour ce poste est de 74,400.00 à 93,000.00. La rémunération sera déterminée en fonction de l’expérience pertinente.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 18 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

360 SHIPWILL ST, MAPLE, ON L6A 5E2, Canada

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