(CAN) Stocking 2 Team Lead

Walmart Canada; Châteauguay; On-site; CAD 24,832 - 35,368; Full time

Job summary

Walmart Canada in Châteauguay, QC is seeking a Backroom and Unloading Lead to support department processes, respond to inquiries, and develop associates through teaching and training. You will help ensure a high level of customer service while completing tasks efficiently.

Responsibilities include guiding task execution, merchandising, safeguarding high-ticket items, leading daily team huddles, and coordinating with the Store Management Team to improve productivity and safety.

Qualifications

• Age - 16 or older
• Ability to lead and train associates
• Commitment to safety and compliance

Responsibilities

• Provide excellent Customer Service by greeting customers, promoting products/services, locating merchandise and aiding purchase decisions
• Assist in directing and coordinating task completion as per priorities from the Stocking Coach and Store Management Team
• Assess backroom and appearance, note deficiencies, and perform merchandising/display changes or stocking
• Lead daily Team Huddle, communicate updates, set goals, and track productivity
• Ensure high-ticket merchandise is secured and daily audits are completed per program
• Review schedules with People Lead and support management
• Identify training opportunities during area tours and develop associates through teaching
• Maintain a safe, clean, hazard-free environment following policy and procedures
• Complete GTA/Workday tasks and support Management
• Coordinate with Coach/People Lead on performance management and growth conversations; assist recruiting and hiring new associates

Skills

Customer Service

Team Leadership

Training & Coaching

Communication

Job description

Position Summary

Assists in the leadership of the backroom and unloading department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team.
• Assesses the overall presentation of backroom and appearance, noting deficiencies for corrective action and executing merchandising display changes or stocking where required.
• Ensure strong communication with associates and management with the planning meeting, lead the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
• Ensuring all high ticket merchandise is secured, all doors and lockups are secured when not in use and completing daily audits as per program.
• Review completed schedules with People Lead.
• Tours assigned areas with the Coach and team associates validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.
• Complete GTA/Workday tasks and supports Management
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications

Age - 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

250 BOUL BRISEBOISE, CHATEAUGUAY, QC J6K 0H5, Canada

Important Note

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