(CAN) Stocking 1 Team Lead

Walmart; Mascouche; On-site; CAD 25,000 - 35,000; Full time

Job summary

Walmart Canada in Mascouche, QC is seeking a Stocking/Customer Service Associate to assist in stocking processes, respond to inquiries, and train associates. You will promote products, ensure high customer service levels, and support on the sales floor as needed.

The role involves leading team huddles, coordinating tasks, reviewing schedules, and assisting on store operations. The minimum pay starts at $21.85 per hour, with AI tools in screening referenced.

Qualifications

• Customer service experience preferred.
• Ability to lead and coordinate tasks.
• Experience with merchandising and displays is a plus.
• Strong communication and team leadership skills.

Responsibilities

• Provide excellent Customer Service and assist customers with locating products and making purchase decisions.
• Coordinate task completion and delegate daily VizPick processes.
• Monitor department presentation and implement merchandising changes as needed.
• Lead daily team huddles, share updates, set goals, and track productivity.
• Review schedules with People Lead and manage coverage.
• Assign associates to cover all store areas as needed.
• Coach and train associates, providing feedback and growth opportunities.
• Maintain a safe, clean, hazard-free work environment following policy.
• Complete GTA/Workday tasks and support management.
• Support recruiting and hiring of new associates.

Skills

Customer service

Leadership

Communication

Training

Job description

Position Summary...

Assists in the leadership of the Stocking processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion. Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you'll do...

• 1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• 2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team.Delegate, assist and follow-up on completion of daily VizPick processes.
• 3. Assesses the overall presentation of General Merchandise and Food and Consumable Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
• 4. Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• 5. Review completed schedules with People Lead.
• 6. Assign Associates to support with coverage in all areas of the store.
• 7. Tours assigned areas with the Coach and team associates validate and identify training opportunities.Develops associates through teaching and training and provides feedback as needed.
• 8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.
• 9.Complete GTA/Workday tasks and supports Management
• 10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

155 MONTEE MASSON, MASCOUCHE, QC J7K 3B4, Canada

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