(CAN) Self Checkout Attendant (LC)

Walmart Canada; St. Catharines; On-site; CAD 20,000 - 29,000; Part time

Job summary

Walmart Canada in St. Catharines is hiring a Self-Checkout Attendant to help customers complete transactions at self-service stations and deliver outstanding service that supports a positive shopping experience.

You will educate customers on using self-checkout, promote card services and protection plans, monitor the area for safety, escalate issues to management when necessary, and ensure scanners are returned after use while maintaining a friendly, efficient environment.

Responsibilities

• Keeping the area NC0 and free of fixtures, unnecessary debris, foreign objects, and liquids.
• Educating customers on the correct and efficient use of self-service options, when applicable.
• Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
• Observing the activities of a customer to determine when and if assistance is needed.
• When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
• Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
• Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
• Returning Scan & Go scanners to their home after use.

Job description

Position Summary

A Self-Checkout Attendant assists customers in the processing of transactions through the self-service area(s) and provides exceptional customer service in order to ensure a positive shopping experience and drive customer loyalty, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart. This associate is over the age of 18 and has successfully completed required training to handle alcohol products.

What You'll Do

• Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.
• Educating customers on the correct and efficient use of self-service options, when applicable.
• Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
• Observing the activities of a customer to determine when and if assistance is needed.
• When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
• Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
• Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
• Returning Scan & Go scanners to their home after use.

The minimum rate of pay for this position starts from $17.75.

Le taux horaire minimum pour ce poste débute à 17.75.

Minimum Qualifications

• Age – 18 or older

Preferred Qualifications

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

420 Vansickle Rd, St. Catharines, ON L2S 0C7, Canada

Important Note:

To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.