(CAN) Self Checkout Attendant (LC)

Walmart; Niagara Falls; On-site; CAD 21,000 - 29,000; Full time

Job summary

Walmart in Niagara Falls, ON is seeking a Self-Checkout Attendant to assist customers with self-service transactions while providing exceptional service to enhance the shopping experience. The role requires completion of training to handle alcohol products and adherence to Walmart’s basics beliefs and values.

Key duties include maintaining a clean self-checkout area, guiding customers, promoting relevant programs, and monitoring for issues, with support from a Customer Service Manager when

Qualifications

• Age – 18 or older
• Successful completion of required training to handle alcohol products

Responsibilities

• Keep the self-checkout area clean, organized, and free of debris and liquids.
• Educate customers on how to use self-service options efficiently.
• Promote Walmart sponsor programs and services when applicable.
• Monitor customers and assist as needed during transactions.
• Explain quality checks and interventions clearly while reassuring customers they are normal.
• Respond to EAS alarms and log activities in the deactivation record.
• Call the Customer Service Manager if cash or equipment issues arise.
• Return Scan & Go scanners to their dock after use.

Job description

Position Summary…

A Self-Checkout Attendant assists customers in the processing of transactions through the self-service area(s) and provides exceptional customer service in order to ensure a positive shopping experience and drive customer loyalty, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart. This associate is over the age of 18 and has successfully completed required training to handle alcohol products.

What you’ll do…

1 Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.
2 Educating customers on the correct and efficient use of self-service options, when applicable.
3 Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4 Observing the activities of a customer to determine when and if assistance is needed.
5 When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6 Demonstrating knowledge about responding to EAS alarms and filling out the “Failure to Deactivate” Log.
7 Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8 Returning Scan & Go scanners to their home after use.

The minimum rate of pay for this position starts from $18.10.

Le taux horaire minimum pour ce poste débute à 18.10.

Minimum Qualifications…

Age – 18 or older

Preferred Qualifications…

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

7481 OAKWOOD DR, NIAGARA FALLS, ON L2G 0J5, Canada

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