(CAN) Self Checkout Attendant (LC)

Walmart Canada; Niagara Falls; On-site; CAD 21,000 - 29,000; Full time

Job summary

Walmart Canada is hiring for a Self-Checkout Attendant at our Niagara Falls location. The role focuses on assisting customers with self-checkout transactions and delivering excellent service to foster a positive shopping experience.

The minimum wage starts at 18.10 CAD per hour, with training completed to handle alcohol products as required. Responsibilities include maintaining a clean self-checkout area, guiding customers in using self-service options, and escalating issues to store leadership

Qualifications

• Age – 18 or older.

Responsibilities

• Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.
• Educating customers on the correct and efficient use of self-service options, when applicable.
• Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
• Observing the activities of a customer to determine when and if assistance is needed.
• When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
• Demonstrating knowledge about responding to EAS alarms and filling out the \"Failure to Deactivate\" Log.
• Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
• Returning Scan & Go scanners to their home after use.

Skills

Customer service

Job description

Position Summary

A Self-Checkout Attendant assists customers in the processing of transactions through the self-service area(s) and provides exceptional customer service in order to ensure a positive shopping experience and drive customer loyalty, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart. This associate is over the age of 18 and has successfully completed required training to handle alcohol products.

The minimum rate of pay for this position starts from $18.10.

Le taux horaire minimum pour ce poste débute à 18.10.

What You'll Do

• 1 Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.
• 2 Educating customers on the correct and efficient use of self-service options, when applicable.
• 3 Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
• 4 Observing the activities of a customer to determine when and if assistance is needed.
• 5 When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
• 6 Demonstrating knowledge about responding to EAS alarms and filling out the \"Failure to Deactivate\" Log.
• 7 Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
• 8 Returning Scan & Go scanners to their home after use.

Minimum Qualifications

Age – 18 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

7481 OAKWOOD DR, NIAGARA FALLS, ON L2G 0J5, Canada

Important Note

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