(CAN) Self Checkout Attendant

Walmart Canada Corp; Surrey; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Self-Checkout Attendant to enhance customer service in a retail environment. This role involves ensuring a smooth self-service experience for customers, maintaining the area’s cleanliness, and assisting with transactions. Ideal for individuals looking to grow their skills in customer service, this position offers a dynamic work environment where your contributions directly impact customer satisfaction. If you thrive in a fast-paced setting and enjoy helping others, this opportunity is perfect for you.

Qualifications

• Ability to provide exceptional customer service.
• Skills in educating customers on self-service options.

Responsibilities

• Maintain cleanliness and organization of the self-service area.
• Assist customers with transactions and promote company programs.

Skills

Customer Service

Attention to Detail

Communication

Job description

Position Summary...

Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

What you'll do...

1. Keep the area neat, clean, and organized, free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educate customers on the correct and efficient use of self-service options, when applicable.
3. Promote company sponsor programs, such as credit card services, product protection, and charity initiatives, when applicable.
4. Observe customer activities to determine when and if assistance is needed.
5. Politely explain reasons for self-service interventions or quality checks, reassuring customers that these are normal protocols.
6. Respond to EAS alarms and complete the 'Failure to Deactivate' Log.
7. Call the Customer Service Manager when the self-service area is low on cash or has technical issues.
8. Return Scan & Go scanners to their designated area after use.

The minimum pay rate for this position starts at $17.55, with the rate determined based on relevant experience.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location: 10355 152 St, Surrey, BC V3R 7C1, Canada

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