(CAN) Self Checkout Attendant

Walmart Canada Corp; San Juan de Terranova; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail company in Canada is seeking a Self-Checkout Attendant to provide exceptional customer service and assist customers during their transactions at self-service kiosks. The role involves maintaining the area and ensuring customers have a positive shopping experience. Candidates must be at least 16 years old and possess strong customer service skills.

Qualifications

• Must be 16 years of age or older.
• Ability to assist customers effectively in a fast-paced environment.

Responsibilities

• Assist customers with transactions in the self-service area.
• Maintain cleanliness and functionality of the self-service areas.
• Educate customers on the efficient use of self-service options.

Skills

Customer Service

Communication

Job description

Position Summary...A Self-Checkout Attendant assists customers in the processing of transactions through the self-service area(s) and provides exceptional customer service in order to ensure a positive shopping experience and drive customer loyalty, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart.

What you'll do...1. Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids. 2. Educating customers on the correct and efficient use of self-service options, when applicable. 3. Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable. 4. Observing the activities of a customer to determine when and if assistance is needed. 5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options. 6. Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log. 7. Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue. 8. Returning Scan & Go scanners to their home after use. The minimum rate of pay for this position starts from $16.15. Rate of pay will be determined based on relevant experience.



Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

90 Aberdeen Ave, St. Johns, NL A1A 5N6, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

• Find Jobs
  
  

R-2227177