(CAN) Self Checkout Attendant

Walmart Canada Corp; Ottawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

Walmart Canada is seeking a Self-Checkout Attendant to provide exceptional customer service and assist customers with transactions. This role involves maintaining a clean self-service area and promoting company programs. Ideal for individuals looking to gain experience in retail and customer service.

Responsibilities

• Keep the area neat, clean, and organized.
• Educate customers on self-service options.
• Promote company programs and services.
• Observe customer activities for assistance.
• Respond to EAS alarms and document issues.

Job description

Position Summary...

Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

What you'll do...

1. Keep the area neat, clean, and organized, free of fixtures, debris, foreign objects, and liquids.
2. Educate customers on the correct use of self-service options when applicable.
3. Promote company sponsor programs, such as credit card services, product protection, and charity initiatives.
4. Observe customer activities to determine when assistance is needed.
5. Politely explain reasons for interventions or quality checks, reassuring customers that these are normal protocols.
6. Respond to EAS alarms and complete the "Failure to Deactivate" Log.
7. Call the Customer Service Manager for issues like low cash in the self-service area or technical problems.
8. Return Scan & Go scanners to their designated location after use.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

2210 Bank St, Ottawa, ON K1V 1J5, Canada

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