(CAN) Self Checkout Attendant

Walmart; New Minas; On-site; CAD 19,000 - 27,000; Full time

Job summary

Walmart Canada is hiring a Self-Checkout Attendant in New Minas, NS. You will assist customers at the self-serve area, process transactions, and keep the area clean and organized to ensure a positive shopping experience.

The role focuses on customer service, educating shoppers on self-checkout options, handling alarms and quality checks, and collaborating with the store team to maintain efficient operations. Some weekend availability may be required.

Qualifications

• Must be able to provide friendly, helpful service to customers.
• Experience working in a retail environment is a plus.
• Strong communication and problem-solving abilities.

Responsibilities

• Keep self-checkout area neat, clean and organized.
• Educate customers on self-checkout options and assist as needed.
• Promote optional services and programs when applicable.
• Monitor customer activity and provide timely assistance.
• Explain interventions and quality checks with a positive, reassuring approach.
• Respond to alarms and document issues in logs.
• Collaborate with store team to maintain smooth operations.

Skills

Customer service

Retail experience

Communication

Job description

Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

What you’ll do…

1. Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educates customers on the correct and efficient use of self-service options, when applicable.
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4. Observing the activities of a customer to determine when and if assistance is needed.
5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6. Demonstrates knowledge about responding to EAS alarms and filling out the “Failure to Deactivate” Log.
7. Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8. Returns Scan & Go scanners to their home after use.

The minimum rate of pay for this position starts from $16.90.

Le taux horaire minimum pour ce poste débute à 16.90.

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications…

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

9121 COMMERCIAL ST, NEW MINAS, NS B4N 3E7, Canada

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