CAN Sales Assistant - Ontario

Mountain Warehouse; Ottawa; On-site; CAD 20,000 - 29,000; Full time

Benefits offered by this job

Monthly Bonus Scheme

50% Colleague Discount across Mountain

6% vacation pay paid biweekly

Length of service awards

Job summary

Mountain Warehouse in Ottawa is seeking a customer-focused retail team member to support day-to-day store operations, process transactions, stock shelves, and help create an engaging shopping environment.

You will work with a collaborative team, deliver outstanding service, understand product features, and participate in promotions and displays to drive sales. This is a great chance to contribute to a popular outdoor brand.

Qualifications

• Commitment to delivering outstanding customer service.
• Excellent communication and interpersonal skills.
• Team player with a proactive attitude.

Responsibilities

• Assist in daily store operations and ensure policy compliance.
• Accurately process transactions and handle multiple payment methods.
• Keep sales floor tidy, stocked, and visually appealing.
• Maintain product knowledge and communicate promotions to customers.
• Support in-store promotions and displays to boost sales.

Skills

Customer service

Communication

Teamwork

Sales mindset

Job description

Department: Canada Retail

Location: Ottawa - Tanger Outlets (OTT)

Compensation: CA$17.95 / hour

Key Responsibilities

Team Collaboration

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.


• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.


• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.


• Accurately process transactions, handling various payment methods with efficiency.


• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.


• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.


• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.


• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.


• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.


• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We Would Love To Meet Someone Who Is

• Committed to delivering outstanding customer service.


• Passionate about retail and eager to share that enthusiasm.


• Excellent communicators with a friendly and approachable demeanour.


• Energetic, driven, and determined to complete tasks effectively.


• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary


• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance


• 6% vacation pay paid out biweekly


• A stable, successful and supported environment


• Length of service awards

You’re not just working in a store; you’re shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

Disclaimer: The associated recruitment process, including screening, ranking, assessments, recommendations, and selection decisions, is conducted by our team without the use of artificial intelligence or automated decision-making tools.

INDCAN