(CAN) OMNI Department Manager Temporary

Walmart Canada; Mount Pearl; Sur place; CAD 21 000 - 29 000; Plein temps

Résumé du poste

Walmart Canada in Mount Pearl is seeking an OMNI Department Manager to support customer needs and drive efficient Online Grocery and Walmart.ca processes. You will lead a team, coordinate workflow based on traffic patterns, and participate in training OMNI Associates.

The role emphasizes welcoming customers, promoting products, and ensuring smooth daily operations, including back-office tasks and adherence to cleanliness standards.

Qualifications

• Experience in retail or customer service is preferred.
• Ability to train and mentor OMNI Associates.
• Strong organizational and multitasking skills.

Responsabilités

• Participate in training and development of all OMNI Associates.
• Complete Back Office Setup and daily order tasks, including reports and workload planning.
• Greet customers, promote products/services, and assist with merchandise locations and purchases.
• Ensure cleanliness and readiness of Back Office and service stations for next day.
• Model professional, friendly customer interactions and teamwork.

Connaissances

Customer service excellence

Team collaboration

Training others

Description du poste

Position Summary...

The OMNI Department Manager will provide customer service by offering assistance to meet the customer’s shopping needs. This will be accomplished by contributing to the overall processes for Online Grocery and Walmart.ca processes directly and through follow-up with OMNI Associates. This Associate will function as part of a team to strategically plan and execute duties based on workload and customer traffic patterns.

What You’ll Do...

• Participates in the training and development of all OMNI Associates.
• Completes Back Office Setup including Review of Future Grocery Order Summary; Grocery Order Daily Pickup Report; Confirmation of Daily Orders, Identification of Payment Exceptions, Identification of Picks, Determination of workload by commodity; Assignation of CFAs, Fills in Staging Whiteboards; Setting up of Handhelds/Printers for CFAs.
• Check email and AMP+ for Action Items.
• Completes daily picks, where necessary. Completes tasks of post pick activities, such as clearing and setting Service Stations, Tote Cleaning, maintaining e-commerce cleaning standards and ensuring Back Office is NCO and ready for next day. It is important to note that the level of cleanliness that this role is responsible is similar to that of a fresh associate.
• Leads by example greeting all customers in a polite and friendly manner and assists by promoting products/services, locating merchandise and making purchase decisions.

The minimum rate of pay for this position starts from $18.10.

Le taux horaire minimum pour ce poste débute à 18.10.

Minimum Qualifications...

• Age – 16 or older

Preferred Qualifications...

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

60 MERCHANT DR, MOUNT PEARL, NL A1N 5J5, Canada

Important Note:

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