(CAN) OMNI Customer Fulfillment Associate (LC)

Walmar; Rouyn-Noranda; On-site; CAD 21,000 - 30,000; Full time

Job summary

Walmart Canada in Rouyn-Noranda is seeking an associate to pick and pack online grocery orders with high accuracy and strict adherence to safety and food hygiene standards. Training is provided for handling alcohol products, and the role emphasizes timely delivery and product quality.

You will operate in a fast-paced environment, maintaining clean workspaces, documenting orders correctly, and contributing to continuous improvement initiatives while ensuring exceptional customer satisfaction.

Qualifications

• Age – 18 or older

Responsibilities

• Efficiently picks and assembles orders from various temperature areas with great care and quality to ensure on-time delivery.
• Packs orders with attention to detail, distinguishing similar products, ensuring correct quantities and product codes.
• Ensures picked products are of high quality with no damage and the freshest selections.
• Documents and labels orders correctly through pick slips, packaging details and shipping labels.
• Optimizes tote fill for space efficiency while maintaining product quality standards.
• Balances fulfillment with customer interaction and resolves issues to satisfactory completion.
• Follows strict safety and food hygiene standards; maintains clean work area and safe equipment use.
• Participates in continuous improvement, suggesting changes to procedures, productivity and safety.

Job description

Position Summary...To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction. This associate is over the age of 18 and has successfully completed required training to handle alcohol products.What you'll do...Job Responsibility #1 Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.Job Responsibility #2 Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.Job Responsibility #3 Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.Job Responsibility #4 Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.Job Responsibility #5 Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.Job Responsibility #6 Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.Job Responsibility #7 Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.Job Responsibility #8 Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.The minimum rate of pay for this position starts from $18.75.Le taux horaire minimum pour ce poste débute à 18.75.ㅤMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Age – 18 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location…275 Blvd Rideau, Rouyn-Noranda, QC J9X 5Y6, Canada report to apply for this job.Find JobsㅤImportant Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice .