(CAN) OMNI Customer Fulfillment Associate

Walmar; Montreal (administrative region); On-site; CAD 21,000 - 30,000; Full time

Job summary

Walmart Canada in Montreal, QC is seeking an OMNI Customer Fulfillment Associate to pick, pack, and dispense online orders with strict attention to accuracy and customer satisfaction. You will follow safety and food hygiene standards while helping deliver a seamless online shopping experience for customers.

The role emphasizes fast-paced fulfillment, quality control, and teamwork, with shifts that may include evenings, weekends, and holidays. Minimum wage starts at CAD 18.75 per hour.

Responsibilities

• Picks, packs, and prepares customer orders to support on-time delivery with attention to accuracy and product codes.
• Ensures product quality and order accuracy by selecting fresh items and labeling documents correctly.
• Packs totes efficiently to maximize space while maintaining product quality and safety standards.
• Supports customers and team operations by assisting with fulfillment tasks and resolving issues as needed.
• Follows safety, food hygiene, and quality procedures and conducts safety checks as required.

Job description

Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and dispense online orders with a strong focus on accuracy, quality, and customer satisfaction, while following safety and food hygiene standards. By helping deliver a seamless online shopping experience, you play an important role in building customer trust and loyalty. This position is well suited for individuals seeking an engaging role in customer service or retail.What you'll do...WHAT YOU'LL DOPick, Pack, and Prepare Customer OrdersPicks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities, and product codes.Ensure Product Quality and Order AccuracySelects fresh, high-quality products and removes damaged or unsuitable items. Completes all required documentation and labels accurately, including pick slips and shipping labels.Maintain Efficient and Organized PackingPacks totes efficiently to make the best use of space while maintaining product quality and safety standards.Support Customers and Team OperationsBalances fulfillment tasks with positive customer interaction, providing assistance and helping resolve issues when needed.Follow Safety, Food Hygiene, and Quality StandardsMaintains a clean and safe work area by following food hygiene and safety procedures, cleaning spills promptly, and ensuring totes are clean before use. Operates equipment safely and completes required safety checks. Demonstrates flexibility and contributes ideas to improve processes, productivity, and customer satisfaction.Flexibility (Availability/Work Schedule) • Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.POTENTIAL CHALLENGES IN THIS ROLEHigh Task Volume in a Fast-Paced Environment • Manages overnight hours effectively and planning accordingly to stay energized and focused. • Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift. • Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.Physical Demands • Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs. • Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.WHY YOU'LL ENJOY WORKING HEREEnergetic, Fast-Paced EnvironmentThrive in a dynamic setting where every day brings something new.Appreciation for Your EffortsYour contributions are recognized and valued.Career Growth OpportunitiesBuild your skills and advance your career with us.Meaningful ImpactTake pride in helping customers save money and live better.The minimum rate of pay for this position starts from $18.75.Le taux horaire minimum pour ce poste débute à 18.75.ㅤMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Age – 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location…7445 Boul Langelier, Saint-Leonard, QC H1S 1V6, Canada report to apply for this job.Find JobsㅤImportant Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice .