(CAN) OMNI Customer Fulfillment Associate

Walmart; Alliston; On-site; CAD 30,000 - 50,000; Full time

Job summary

An innovative retail company is seeking an OMNI Customer Fulfillment Associate to enhance customer satisfaction through efficient order picking and packing. In this role, you will ensure that products meet high-quality standards while adhering to safety and hygiene protocols. This position offers a fantastic opportunity for individuals eager to develop their skills in a fast-paced retail environment. Join a team that values customer service excellence and continuous improvement, making a real impact on customer loyalty and satisfaction.

Qualifications

• Must be 16 years or older.
• Ability to maintain high-quality standards.

Responsibilities

• Efficiently picks and assembles orders ensuring quality.
• Documents and labels all orders accurately.
• Maintains cleanliness and safety standards.

Skills

Customer Service

Attention to Detail

Order Picking

Food Hygiene Standards

Education

High School Diploma or Equivalent

Job description

Position Summary... Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What you'll do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

30 Dunham Dr, Alliston, ON L9R 0G1, Canada Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job.

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