(CAN) OMNI Customer Fulfillment Associate

Walmart; Strathroy-Caradoc; On-site; CAD 23,000 - 28,000; Full time

Job summary

Walmart Canada is seeking an OMNI Customer Fulfillment Associate in Strathroy to pick, pack and dispense online orders with high accuracy and safety compliance. You will contribute to customer satisfaction by ensuring quality and timely delivery within temperature-controlled environments.

The role emphasizes attention to detail, documentation accuracy, and the ability to operate material handling equipment safely while supporting continuous improvement initiatives.

Qualifications

• Ability to pick and assemble online orders across temperature zones.
• Pack orders with attention to detail and accurate product codes.
• Ensure products are of high quality with fresh selection when applicable.

Responsibilities

• Pick and assemble orders accurately to ensure on-time delivery.
• Pack orders with correct quantities and labels.
• Maintain product quality and avoid damaged items.
• Document orders correctly with pick slips, packaging details and shipping labels.
• Optimize tote space while preserving product integrity.
• Balance fulfillment tasks with customer service interactions and issue resolution.
• Follow safety and food hygiene standards and keep work area clean.
• Participate in continuous improvement and adapt to daily schedules.

Skills

Order picking

Packing orders

Customer service

Food safety

MHE safety

Tools

Pallet jack

Job description

Position Summary…

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What you’ll do…

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

The minimum rate of pay for this position starts from $17.75.

Le taux horaire minimum pour ce poste débute à 17.75.

Minimum Qualifications…

Age – 16 or older

Preferred Qualifications…

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

150 CARROLL ST E RR 1, STRATHROY, ON N7G 4G2, Canada

Are you currently a Walmart associate?

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