(CAN) OMNI Customer Fulfillment Associate

Walmart; Strathmore; On-site; CAD 18,000 - 26,000; Full time

Job summary

Walmart Canada in Strathmore, AB is seeking an OMNI Customer Fulfillment Associate to pick, pack and dispense online orders with accuracy and high quality standards. You will work in a fast-paced retail environment focused on customer service and safe food handling.

Responsibilities include careful order assembly across temperature zones, precise labeling, and ensuring on-time delivery while maintaining a clean, compliant workspace in alignment with Walmart's safety policies.

Qualifications

• Age – 16 or older.
• Ability to pick/pack/dispense online orders with accuracy.
• Commitment to safety and food hygiene standards.

Responsibilities

• Efficiently picks and assembles orders from temperature areas with care to ensure on-time delivery.
• Packs orders with attention to detail, accurate product codes and quantities.
• Ensures products are of high quality, undamaged, and properly labeled.
• Documents and labels orders using pick slips, packaging details, and shipping labels.
• Optimizes tote fill for space efficiency while maintaining quality.
• Balances fulfillment with customer interaction and service resolution.
• Adheres to safety and food hygiene standards and maintains a clean work area.
• Participates in continuous improvement initiatives and adapts to daily schedules.

Skills

Order picking

Packing orders

Customer service

Food safety

Job description

Position Summary…

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What you’ll do…

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

The minimum rate of pay for this position starts from $16.15.

Le taux horaire minimum pour ce poste débute à 16.15.

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

200 Ranch Market, Strathmore, AB T1P 0A8, Canada

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