(CAN) OMNI Customer Fulfillment Associate

Walmart; Windsor; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart Canada is seeking an OMNI Customer Fulfillment Associate in Windsor, ON to pick, pack and dispense online orders with accuracy and safety compliance. You will work in a fast-paced retail environment, ensuring high-quality product handling and on-time delivery.

Responsibilities include accurate labeling, space-efficient packing, and resolving customer issues while maintaining hygiene standards. The role begins at a minimum wage and offers growth within the Walmart network.

Qualifications

• Age – 16 or older
• No formal education requirements stated beyond age
• Ability to handle online order fulfillment processes

Responsibilities

• Picks and assembles orders from temperature-controlled areas with care to ensure on-time delivery
• Packs orders with attention to quantity, product codes, and accuracy
• Ensures products are of high quality, undamaged and fresh
• Documents and labels orders accurately using pick slips and shipping labels
• Optimizes tote fill for space efficiency while maintaining quality
• Balances fulfillment duties with customer service and issue resolution
• Adheres to strict safety and food hygiene standards and maintains a clean work area
• Supports continuous improvement by suggesting operational changes and process improvements

Skills

Customer service

Retail operations

Food safety

Tools

Material handling equipment

Job description

Position Summary…

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What you’ll do…

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

The minimum rate of pay for this position starts from $17.75.

Le taux horaire minimum pour ce poste débute à 17.75.

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3120 Dougall Ave, Windsor, ON N9E 1S7, Canada

Are you currently a Walmart associate?

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