(CAN) Health and Beauty Team Associate

Walmart Canada; Ottawa; On-site; CAD 21,000 - 29,000; Full time

Job summary

Walmart Canada in Ottawa is looking for a Cosmetics Associate to provide outstanding customer service on the sales floor and assist shoppers with product selection in the Cosmetics and Health & Beauty departments.

You will greet customers, stock and rotate merchandise, maintain displays, process claims and returns, and escalate issues to management as needed. On-site role with starting pay CAD 18.10/hour.

Qualifications

• Age – 16 or older

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Located in Cosmetics and Health and Beauty departments, the Associate provides awareness to Customers that a specified Cosmetic presence is available for guidance and direction.

Job description

Position Summary...

To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer loyalty.

What You'll Do...

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Located in Cosmetics and Health and Beauty departments, the Associate provides awareness to Customers that a specified Cosmetic presence is available for guidance and direction.

The minimum rate of pay for this position starts from $18.10.

Le taux horaire minimum pour ce poste débute à 18.10.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

5357 FERNBANK RD, STITTSVILLE, ON K2S 0T7, Canada

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