Health and Beauty Team Associate

Walmart; Ottawa; On-site; CAD 21,000 - 29,000; Full time

Job summary

Walmart in Ottawa, ON is seeking an associate to deliver exceptional customer service and support Cosmetics department operations. You will help customers with product selection, stock shelves, and maintain attractive displays to drive sales and loyalty.

Minimum age is 16, with a strong emphasis on friendly service, safety, and adherence to company procedures. The role starts at a base hourly rate with opportunities for growth and shift schedules in-store.

Qualifications

• Minimum age 16 or older.
• Strong customer service orientation.

Responsibilities

• Greet customers in a polite, friendly manner.
• Promote products and assist customers with locating merchandise.
• Resolve customer issues and refer concerns to management.
• Maintain salesfloor presentation by stocking, rotating merchandise and setting up displays.
• Ensure proper handling of returns and secure merchandise.
• Receive and stock merchandise and complete required paperwork.
• Refer service items to a Customer Service Manager as needed.
• Provide awareness of Cosmetics presence to customers in-store.

Skills

Customer service

Salesfloor operations

Merchandising

Job description

Position Summary…

To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer loyalty.

What you’ll do…

• 1. Greets all customers in a polite and friendly manner.
• 2. Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• 3. Resolves customer issues and refers concerns to management where appropriate.
• 4. Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• 5. Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• 6. Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• 7. Refers appropriate service and transactional items to a Customer Service Manager as required.
• 8. Located in Cosmetics and Health and Beauty departments, the Associate provides awareness to Customers that a specified Cosmetic presence is available for guidance and direction.

The minimum rate of pay for this position starts from $18.10.

Le taux horaire minimum pour ce poste débute à 18.10.

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1375 BASELINE RD, OTTAWA, ON K2C 3G1, Canada

Are you currently a Walmart associate?

Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.