(CAN) Gérant de rayon OMNI

Walmart Canada; Montreal (administrative region); On-site; CAD 41,000 - 45,000; Full time

Job summary

Walmart Canada in Quebec City area is seeking an OMNI Department Manager to support Online Grocery and Walmart.ca operations by guiding OMNI Associates and coordinating workload based on traffic patterns.

You will train associates, handle back-office tasks such as order review, daily picks, prep of service stations, and greet customers to promote products and assist with purchases; the role starts at $20.35 per hour.

Qualifications

• Age – 16 or older
• Disability accommodations provided as required by law

Responsibilities

• Participates in the training and development of all OMNI Associates.
• Completes Back Office Setup including Review of Future Grocery Order Summary; Grocery Order Daily Pickup Report; Confirmation of Daily Orders, Identification of Payment Exceptions, Identification of Picks, Determination of workload by commodity; Assignation of CFAs, Fills in Staging Whiteboards; Setting up of Handhelds/Printers for CFAs.
• Check email and AMP+ for Action Items.
• Completes daily picks, where necessary. Completes tasks of post pick activities, such as clearing and setting Service Stations, Tote Cleaning, maintaining e-commerce cleaning standards and ensuring Back Office is NCO and ready for next day. It is important to note that the level of cleanliness that this role is responsible is similar to that of a fresh associate.
• Leads by example greeting all customers in a polite and friendly manner and assists by promoting products/services, locating merchandise and making purchase decisions.

Job description

Position Summary

The OMNI Department Manager will provide customer service by offering assistance to meet the customer’s shopping needs. This will be accomplished by contributing to the overall processes for Online Grocery and Walmart.ca processes directly and through follow-up with OMNI Associates. This Associate will function as part of a team to strategically plan and execute duties based on workload and customer traffic patterns.

What You'll Do

• Participates in the training and development of all OMNI Associates.
• Completes Back Office Setup including Review of Future Grocery Order Summary; Grocery Order Daily Pickup Report; Confirmation of Daily Orders, Identification of Payment Exceptions, Identification of Picks, Determination of workload by commodity; Assignation of CFAs, Fills in Staging Whiteboards; Setting up of Handhelds/Printers for CFAs.
• Check email and AMP+ for Action Items.
• Completes daily picks, where necessary. Completes tasks of post pick activities, such as clearing and setting Service Stations, Tote Cleaning, maintaining e-commerce cleaning standards and ensuring Back Office is NCO and ready for next day. It is important to note that the level of cleanliness that this role is responsible is similar to that of a fresh associate.
• Leads by example greeting all customers in a polite and friendly manner and assists by promoting products/services, locating merchandise and making purchase decisions.

The minimum rate of pay for this position starts from $20.35.

Le taux horaire minimum pour ce poste débute à 20.35.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

224 JOSEPH CASAVANT AVE, VILLE DE QUEBEC, QC G1C 7Z3, Canada

Important Note

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