(CAN) General Merchandise Team Lead

Walmart; Lethbridge; On-site; CAD 22,000 - 31,000; Part time

Job summary

Walmart in Canada seeks a General Merchandise Associate to assist department leadership and drive customer service on the sales floor. You will respond to inquiries, promote products, and help with merchandising and displays while coordinating tasks with the General Merchandise Coach and Store Management Team.

The role emphasizes effective communication, training opportunities for associates, and adherence to safety and store policies to maintain a clean, hazard-free environment.

Qualifications

• Age – 16 or older
• Ability to respond to customer needs and inquiries
• Ability to train and develop associates

Responsibilities

• Provide excellent customer service by greeting customers and aiding purchase decisions.
• Coordinate daily tasks and assist with priority items from leadership.
• Assess department presentation and implement merchandising changes as needed.
• Lead daily team huddle, communicate updates, set goals and track productivity.
• Support scheduling, coverage, and associate assignments across store areas.
• Identify training opportunities and develop associates through teaching and feedback.
• Support recruiting and hiring activities and partner with leaders.

Skills

Customer Service

Leadership

Training & Development

Merchandising

Communication

Job description

Position Summary…

Assists in the leadership of the General Merchandise areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.
Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you’ll do…

1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
3. Assesses the overall presentation of General Merchandise Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
4. Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
   5. Review completed schedules with People Lead. 6. Assign Associates to support with coverage and availability tasks in all areas of the store.
5. Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed
   8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
6. Complete GTA/Workday tasks and supports Management.
7. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $19.25.

Le taux horaire minimum pour ce poste débute à 19.25.

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3700 MAYOR MAGRATH DR S, LETHBRIDGE, AB T1K 7T6, Canada

Important Note:

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