(CAN) Food & Consumables Team Lead

Walmart; Cobourg; On-site; CAD 24,000 - 34,000; Full time

Job summary

Walmart in Cobourg, ON is seeking a team-oriented individual to assist in leadership of Food and Consumables areas and department processes. You will promote excellent customer service, respond to inquiries, and develop associates through teaching and training.

You will plan and execute department activities, coordinate schedules, and help on the salesfloor as needed to ensure task completion and a high standard of presentation.

Qualifications

• Minimum requirement not explicitly listed; roles emphasize customer service, leadership and training responsibilities.
• Ability to coordinate tasks and manage department processes.

Responsibilities

• Providing excellent Customer Service by greeting customers, assisting with products, locating merchandise, aiding purchase decisions, resolving issues.
• Directing and coordinating task completion per priorities from the coach and store management; delegate and follow up on daily tasks.
• Assessing department presentation, merchandising updates, and ensuring displays are secure and debris-free.
• Communicating with associates, leading daily team huddles, providing updates and setting goals.
• Reviewing schedules with People Lead; assigning associates to support coverage and availability tasks.
• Tours areas with Coach to identify training opportunities and develops associates through teaching.
• Contributing to a safe, clean work environment and completing safety logs.
• Completing GTA/Workday tasks and supporting Management.
• Facilitating performance conversations and supporting recruiting and hiring.

Skills

Customer service leadership

Training & coaching

Task delegation

Communication

Job description

Position Summary…

Assists in the leadership of the Food and Consumable areas and department processes, respond to problems and inquiries and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.
Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you’ll do…

1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Food & Consumables Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
3. Assesses the overall presentation of Food & Consumables Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
4. Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
5. Review completed schedules with People Lead.
6. Assign Associates to support coverage and availability tasks in all areas of the store.
7. Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
9. Complete GTA/Workday tasks and supports Management
10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.20.

Le taux horaire minimum pour ce poste débute à 21.20.

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

73 STRATHY RD, COBOURG, ON K9A 5W8, Canada

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