(CAN) Food & Consumables Team Lead

WALMART CANADA; Cobourg; Sur place; CAD 24 000 - 34 000; Plein temps

Résumé du poste

Walmart Canada in Cobourg, ON is seeking a leader for Food & Consumables to support department processes, train associates and deliver exceptional customer service while ensuring tasks are completed.

The role involves directing tasks from the Coach and Store Management, leading daily huddles, reviewing schedules, assigning coverage, and maintaining a safe, clean store environment. Minimum pay starts at 21.20 CAD/hour, with bilingual availability noted.

Qualifications

• Minimum qualifications include ability to lead, train associates and deliver strong customer service.
• Preferred qualifications include effective communication and teamwork to support department goals.

Responsabilités

• Providing excellent Customer Service by greeting customers, promoting products, locating merchandise and resolving issues.
• Assists in directing and coordinating tasks per priorities from the Food & Consumables Coach and Store Management.
• Assesses department presentation and executes merchandising display changes as needed.
• Lead daily Team Huddle, communicate updates, set goals and track productivity with the team.
• Review completed schedules with People Lead and manage coverage.
• Assign associates to support coverage and availability tasks across the store.
• Identify training opportunities and develop associates through teaching and feedback.
• Maintain a safe, clean environment following policy and procedures; complete safety logs.
• Complete GTA/Workday tasks and support Management activities.
• Support performance growth conversations and assist recruiting of new associates.

Connaissances

Customer service

Leadership

Description du poste

Position Summary...

Assists in the leadership of the Food and Consumable areas and department processes, respond to problems and inquiries and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion. Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you'll do...

• 1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.


• 2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Food & Consumables Coach and the Store Management Team.Delegate, assist and follow-up on completion of daily Customer Availability process tasks.


• 3. Assesses the overall presentation of Food & Consumables Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.


• 4. Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.


• 5. Review completed schedules with People Lead.


• 6. Assign Associates to support coverage and availability tasks in all areas of the store.


• 7. Tours assigned areas with the Coach and team associates to validate and identify training opportunities.Develops associates through teaching and training and provides feedback as needed.


• 8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.


• 9. Complete GTA/Workday tasks and supports Management


• 10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.20.

Le taux horaire minimum pour ce poste débute à 21.20.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

73 STRATHY RD, COBOURG, ON K9A 5W8, Canada

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