(CAN) Fashion Team Lead

Walmart Canada; Calgary; On-site; CAD 22,000 - 31,000; Part time

Benefits offered by this job

Disability accommodation

Job summary

Walmart Canada in Calgary is seeking a part-time Retail Associate to support the Fashion department and lead customer service initiatives on the sales floor. You will help with product promotion, customer inquiries, and daily task coordination with the Coach and Store Management Team.

The role emphasizes strong communication, teamwork, and the ability to train and mentor associates while ensuring a safe, well-presented store environment.

Qualifications

• Must be at least 16 years old.
• Excellent customer service skills.
• Ability to work in a fast-paced retail environment.
• Willingness to learn and train.

Responsibilities

• Provide excellent customer service by greeting customers, promoting products, locating merchandise and assisting with purchases.
• Coordinate and delegate daily tasks per priorities from Coach and Store Management Team.
• Assess department presentation and execute merchandising changes.
• Maintain communication with associates, lead daily Team Huddle and track productivity.
• Review schedules with People Lead and ensure coverage across store areas.
• Identify and develop training opportunities for associates and provide feedback.
• Contribute to a safe, clean work environment and adherence to policy.

Skills

Customer service

Team leadership

Training and coaching

Merchandising

Job description

Position Summary

Assists in the leadership of the Fashion areas and department processes, responds to problems and inquiries and develops associates through teaching and training. Ensures a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Fashion Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift, and provides the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring of new associates.

The minimum rate of pay for this position starts from $19.25.

Le taux horaire minimum pour ce poste débute à 19.25.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Age - 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

100-310 SHAWVILLE BLVD S E, CALGARY, AB T2Y 3S4, Canada

Important Note

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