(CAN) Digital Fulfillment Team Lead

Walmar; Red Deer; On-site; CAD 22,000 - 31,000; Full time

Job summary

Walmart Canada is hiring for a role in Red Deer, AB. The associate assists in Digital department leadership, responds to inquiries, and trains associates while ensuring high customer service and task completion.

The role includes coordinating daily tasks, supervising department presentation, and supporting scheduling, training, and safety initiatives. The pay starts at $19.25 per hour with opportunities across store operations.

Qualifications

• Experience delivering customer service in a fast-paced retail environment.
• Ability to lead and coordinate tasks with urgency and accuracy.
• Excellent communication and teamwork skills.

Responsibilities

• Provide excellent Customer Service by greeting customers politely and assisting with product promotion and purchases.
• Coordinate task completion and delegate daily picking and dispensing tasks as directed by coaches and store management.
• Assess department presentation and in-stock levels; identify deficiencies and initiate corrective actions.
• Lead team huddles at shift start; share updates, set goals, and track productivity.
• Review schedules with People Lead and adjust coverage accordingly.
• Assign associates to coverages across store areas and ensure availability.
• Identify training opportunities through coaching and on-the-job teaching; provide feedback.
• Maintain a safe, clean work environment following company policies and safety logs.
• Complete GTA/Workday tasks and support management in daily operations.
• Support recruiting and growth conversations with the Coach/People Lead.

Skills

Customer service

Team leadership

Communication

Education

High school diploma or equivalent

Job description

Position Summary...Assists in the leadership of the Digital department processes, responds to problems and inquiries and develops associates through teaching and training . Ensures a high level of customer service while ensuring task completion.Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.What you'll do...1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Digital Fulfillment Coach and the Store Management Team. Delegate, assist and follow up on completion of daily picking and dispensing tasks.3. Assesses the overall presentation of Departments and instock, noting deficiencies for corrective action.4. Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.5. Review completed schedules with People Lead.6. Assign Associates to support with coverage and availability tasks in all areas of the store.7. Tours assigned areas with the Coach and team associates, validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.9. Complete GTA/Workday tasks and supports Management.10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.The minimum rate of pay for this position starts from $19.25.Le taux horaire minimum pour ce poste débute à 19.25.ㅤMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Age – 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location…2010 50TH AVE, RED DEER, AB T4R 3A2, Canada report to apply for this job.Find JobsㅤImportant Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice .