(CAN) Deli Bakery Team Lead

Walmart; Hamilton; On-site; CAD 24,000 - 34,000; Full time

Job summary

Walmart in Hamilton, Ontario is hiring for a role in the Fresh department to lead customer service and department processes. You will greet customers, promote products, assist with purchases, and ensure issues are resolved promptly.

You will coordinate tasks with the Fresh Coach and Store Management Team, supervise daily team huddles, and support scheduling, coverage and training. This position emphasizes safety, clean presentation, and collaborative growth.

Qualifications

• Age – 16 or older.

Responsibilities

• Provide excellent customer service by greeting customers, assisting with products, locating items and assisting in purchase decisions.
• Coordinate daily tasks and support the Fresh Coach and Store Management Team; delegate and follow up on the Customer Availability process.
• Assess and improve presentation of Fresh Departments, and implement merchandising changes.
• Lead daily team huddles to communicate updates, set goals and track productivity.
• Assign associates to coverage tasks across store areas.
• Identify training opportunities and develop associates through teaching and feedback.
• Contribute to a safe, clean work environment by following policy and completing safety logs.
• Support Management with GTA/Workday tasks and recruiting/hiring.
• Partner with leaders to facilitate performance discussions and growth.

Skills

Customer service

Team communication

Merchandising

Training

Job description

Position Summary…

Assists in the leadership of the Fresh areas and department processes, responds to problems and inquiries and develops associates through teaching and training. Ensures a high level of customer service while ensuring task completion.
Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you’ll do…

1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Fresh Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
3. Assesses the overall presentation of Fresh Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.
4. Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
   5. Review completed schedules with People Lead
5. Assign Associates to support with coverage and availability tasks in all areas of the store.
6. Tours assigned areas with the Coach and team associates validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
7. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
   9. Complete GTA/Workday tasks and supports Management.
8. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.20.

Le taux horaire minimum pour ce poste débute à 21.20.

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Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

675 UPPER JAMES ST, HAMILTON MTN PLAZA HAMILTON, ON L9C 2Z5, Canada

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