(CAN) Deli Bakery Team Lead

Walmart Canada; Charlottetown; On-site; CAD 23,000 - 33,000; Full time

Job summary

Walmart in Charlottetown, PEI is hiring for a supervisor-like role within the Fresh department. You will assist leadership, respond to inquiries and train associates while ensuring excellent customer service and task completion.

The role involves coordinating department activities, assisting on the sales floor as needed, and promoting products to customers. Minimum hourly rate starts at 20.25 CAD.

Qualifications

• Customer service experience may be required.
• Ability to coordinate tasks and delegate when needed.
• Strong communication with team and customers.

Responsibilities

• Provide excellent customer service by greeting customers and assisting with promotions.
• Assist in coordinating daily tasks and ensuring timely completion.
• Monitor department appearance and merchandising to meet standards.
• Lead daily team huddles and communicate updates to staff.
• Review schedules with People Lead and manage coverage.
• Develop associates through teaching and training, providing feedback.
• Maintain safety, cleanliness and hazard-free work environment.
• Complete GTA/Workday tasks and support management.
• Assist with recruiting and hiring new associates.

Skills

Customer service

Team leadership

Communication

Job description

Position Summary

Assists in the leadership of the Fresh areas and department processes, responds to problems and inquiries and develops associates through teaching and training. Ensures a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you’ll do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Fresh Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Fresh Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead
• Assign Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $20.25.

Le taux horaire minimum pour ce poste débute à 20.25.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

80 BUCHANAN DR, CHARLOTTETOWN, PE C1E 2E5, Canada