(CAN) Customer Service Desk Associate

WALMART CANADA; Thompson; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading retailer in Thompson, Canada, is seeking a Customer Service Desk Associate to deliver friendly customer service and ensure adherence to company policies in retail operations. This role includes assisting customers with refunds and exchanges and handling damaged merchandise. Ideal candidates will thrive in a busy retail environment. This position offers a great opportunity to develop skills in customer service and retail.

Responsibilities

• Follow Refund Automation procedures according to company guidelines.
• Complete all defective slips.
• Assist customers with information, refunds, exchanges, and directions.
• Maintain sales tax exempt records.
• Send damaged merchandise to Claims for processing.
• Verify returned merchandise against refund slips.
• Scan all items correctly before returning to the sales floor.

Job description

Position Summary

Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end operations. If you are looking for an exciting job in customer service or retail, working as a Cosmetics Associate may be a great fit for you!

What you\'ll do

1. Properly follows Refund Automation procedures according to Company guidelines.
2. Properly completes all defective slips.
3. Assists customers with information, refunds, exchanges and directions.
4. Maintains sales tax exempt records.
5. Ensuring all damaged merchandise is sent to Claims for processing.
6. Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor.
7. Ensures all items are scanned correctly before being returned to the sales floor.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

300 Mystery Lake Rd, Thompson, MB R8N 0M2, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.