(CAN) Associé, cosmétiques

Walmart Canada; Lévis; Sur place; CAD 21 000 - 30 000; Plein temps

Résumé du poste

Walmart Canada is seeking a Cosmetics Associate in Saint-Romuald, QC to deliver excellent customer service and help move merchandise from the backroom to the sales floor while protecting assets.

You will greet customers, assist with product selection, set up displays, stock merchandise, handle claims and returns, and support store operations. The role requires flexibility for evenings, weekends and holidays.

Qualifications

• Customer service experience is preferred.

Responsabilités

• Greet customers politely, assist with product selection, promote products, help locate merchandise and resolve concerns.
• Maintain strong sales floor standards by stocking merchandise, rotating items, and ensuring accurate signing and pricing.
• Receive and stock merchandise, complete picks and downstocking, and set up modulars and new shelf caps.
• Handle claims and returns, secure merchandise, and support loss prevention per policy.
• Provide product knowledge and support within the cosmetics department, and assist with store operations as needed.

Connaissances

Customer service

Description du poste

Position Summary

Working as a Cosmetics Associate at Walmart Canada is a great opportunity to grow your skills in a fast paced retail environment. In this role, you deliver excellent customer service while supporting the smooth flow of merchandise from the backroom to the sales floor. As a trusted partner in loss prevention, you help protect company assets through attention to detail and strong product awareness. This position is ideal for individuals who enjoy working with customers, staying organized, and making a positive impact in a dynamic retail setting.

What You’ll Do

WHAT YOU'LL DO

Deliver An Excellent Customer Experience

Greets customers in a polite and friendly manner, assists with product selection, promotes products and services, helps customers locate merchandise, supports purchase decisions, and resolves concerns or refers them to management when appropriate.

Sales Floor Presentation and Merchandising

Maintains strong sales floor standards by stocking and rotating merchandise, removing damaged or expired items, setting up and maintaining displays, and ensuring accurate signing and pricing.

Stocking, Modular, and Inventory Execution

Receives and stocks merchandise, completes picks and downstocking as required, applies product protection when necessary, and sets and completes modulars, including flex modulars and new shelf caps.

Claims, Returns, and Asset Protection Support

Ensures proper handling of claims and returns, secures merchandise, identifies high-shrink items, and supports loss prevention efforts in accordance with Company policies and procedures.

Customer Service and Team Support

Refers appropriate service and transactional requests to the Customer Service Manager as needed and supports Front End and store operations when required.

Cosmetics Expertise and Customer Awareness

Provides customers with awareness that a dedicated Cosmetics Associate is available to offer guidance, product knowledge, and support within the department.

Flexibility (Availability/Work Schedule)

• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.75.

Le taux horaire minimum pour ce poste débute à 18.75.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

700 RUE DE LA CONCORDE, SAINT-ROMUALD, QC G6W 8A8, Canada

Important Note

To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.